Obran Logistics logoObran Logistics logo

Technical Support Agent for Hawaii PMVI Program

Obran LogisticsHonolulu, Hawaii, United States
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Entry Level

Qualifications

Required Skills:Excellent verbal communication abilities. Friendly and approachable demeanor. Reliable and punctual work ethic. Proficient data entry skills. Preferred Skills:Exceptional telephone etiquette and strong written communication. Proficient in MS Office Suite and strong computer skills. Experience with iPad software and printer hardware. Effective problem-solving capabilities. Adaptability to new information and techniques. Ability to maintain composure in challenging situations, displaying empathy. Analytical mindset with technical aptitude is a plus.

About the job

Join the dynamic team at the Hawaii PMVI program as a Technical Support Agent! In this pivotal role, you'll represent our program with a positive demeanor and a commitment to exceptional service.

Key Responsibilities:

  • Handle incoming calls from industry partners, including vehicle stations and state partners.
  • Assist users with password resets and application inquiries.
  • Provide detailed information regarding program equipment and supplies.
  • Review and discuss invoices and payment histories with partners.
  • Troubleshoot equipment problems and manage technician dispatch when necessary.
  • Reach out proactively to customers for service-related communications.
  • Engage in special projects and undertake additional tasks as required.

About Obran Logistics

Obran Logistics is dedicated to providing top-notch logistical support and technical assistance, ensuring that our partners receive unparalleled service and resources.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.