Adeeba E-Services Pvt. Ltd. logoAdeeba E-Services Pvt. Ltd. logo

Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

On-site Full-time

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Experience Level

Experience

Qualifications

Education: High School Diploma or Any Graduate. Eligibility Criteria:1. Excellent Communication Skills Required.2. At least 6 Months Experience in International Outbound Process Preferred. Note: Candidates must demonstrate the ability to effectively close calls and process payments through various gateways. Domestic and Fresh Candidates are not eligible to apply.

About the job

Exciting Opportunities Available in Inbound Voice Process with Competitive Salary and No Target Pressure

Job Overview:

Your primary responsibility will be to manage inbound calls effectively.

1) Process: Inbound Technical Support Voice Process.

2) Shift Timing: Night Shift (9:00 PM - 7:00 AM)

3) Salary: Attractive Increment of 10% to 30% on Current CTC.

4) Experience: Minimum 6 Months in International Outbound Process Required.

5) Language Proficiency: Candidates must be fluent in English.

6) Shift: Night Shift Only.

7) Salary Payment: 1st of Every Month.

8) Working Days: 6 Days a Week (Rotational Off).

Employee Benefits:

1. Competitive Fixed Salary with Performance-Based Incentives.

2. No Target Pressure Ensuring a Stress-Free Environment.

3. Regular Appraisals Every 9 Months Based on Performance and Productivity.

4. Special Bonus on Birthdays.

5. Referral Bonus for Employee Referrals.

6. On-the-Spot, Monthly, and Yearly Incentives.

7. Thriving Work Environment Focused on Growth and Opportunities.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a prominent international contact center operating in India and the US, specializing in telemarketing services since 2014. In a short period, the company has established a solid foundation based on high customer satisfaction, reliability, and exceptional service quality. Our commitment to trust and accountability has not only enhanced our in-house talent but also increased productivity through continuous research and development, making us a singular platform for comprehensive solutions to our customers.

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