Technical Support Agents Needed for Leading International BPO in Kolkata (UK Shift Inbound Voice)

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess:Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Prior experience in technical support or customer service is preferred. A basic understanding of technical terminologies and troubleshooting processes. A willingness to work in the UK shift schedule.

About the job

Join our dynamic team at Adeeba E-Services Pvt. Ltd., a premier international BPO based in Kolkata, where we are seeking enthusiastic and skilled Technical Support Agents. This role focuses on inbound voice support, catering to clients in the UK during their operational hours. As a Technical Support Agent, you will play a pivotal role in providing exceptional customer service and troubleshooting technical issues, ensuring customer satisfaction.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading player in the international BPO sector, known for our commitment to delivering high-quality services and support to clients across the globe. Our vibrant workplace culture fosters growth and learning, making us an employer of choice for talented professionals.

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