Technical Support Agents Needed for Leading International BPO in Kolkata (UK Shift Inbound Voice)

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess:Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Prior experience in technical support or customer service is preferred. A basic understanding of technical terminologies and troubleshooting processes. A willingness to work in the UK shift schedule.

About the job

Join our dynamic team at Adeeba E-Services Pvt. Ltd., a premier international BPO based in Kolkata, where we are seeking enthusiastic and skilled Technical Support Agents. This role focuses on inbound voice support, catering to clients in the UK during their operational hours. As a Technical Support Agent, you will play a pivotal role in providing exceptional customer service and troubleshooting technical issues, ensuring customer satisfaction.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading player in the international BPO sector, known for our commitment to delivering high-quality services and support to clients across the globe. Our vibrant workplace culture fosters growth and learning, making us an employer of choice for talented professionals.

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are a leading multinational company in the BPO sector, located in the vibrant city of Kolkata. If you are passionate about providing exceptional customer service and possess excellent communication skills, this role is perfect for you!Your responsibilities will include handli…

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

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Are you passionate about providing exceptional customer service? Join our dynamic team at Adeeba E Services Pvt Ltd, a leading multinational BPO based in Kolkata. We are currently seeking enthusiastic Technical Support Agents to assist our clients through inbound voice calls. If you thrive in a fast-paced environment and enjoy solving problems, this is the perfect opportunity for you!

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Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

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Exciting Opportunities Available in Inbound Voice Process with Competitive Salary and No Target PressureJob Overview:Your primary responsibility will be to manage inbound calls effectively.1) Process: Inbound Technical Support Voice Process.2) Shift Timing: Night Shift (9:00 PM - 7:00 AM)3) Salary: Attractive Increment of 10% to 30% on Current CTC.4) Experience: Minimum 6 Months in International Outbound Process Required.5) Language Proficiency: Candidates must be fluent in English.6) Shift: Night Shift Only.7) Salary Payment: 1st of Every Month.8) Working Days: 6 Days a Week (Rotational Off).Employee Benefits:1. Competitive Fixed Salary with Performance-Based Incentives.2. No Target Pressure Ensuring a Stress-Free Environment.3. Regular Appraisals Every 9 Months Based on Performance and Productivity.4. Special Bonus on Birthdays.5. Referral Bonus for Employee Referrals.6. On-the-Spot, Monthly, and Yearly Incentives.7. Thriving Work Environment Focused on Growth and Opportunities.

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Join our dynamic team as a Technical Agent at Adeeba E Services Pvt Ltd, where you will be at the forefront of assisting international clients with inbound voice services. Your role will involve providing exceptional technical support, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are seeking enthusiastic individuals to provide exceptional inbound voice support to our valued customers. This is an excellent opportunity to kickstart your career in a thriving multinational BPO environment.

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Inbound Voice BPO Technical Support Jobs in Kolkata

Adeeba E-Services Pvt. Ltd.

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Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a BPO Technical Support Representative specializing in inbound voice communication. In this role, you will provide exceptional customer service and technical assistance to clients, ensuring their inquiries and issues are resolved promptly and effectively.Your responsibilities will include troubleshooting technical problems, guiding users through step-by-step solutions, and maintaining a high level of customer satisfaction.

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Technical Support Agent - International BPO - Inbound Voice Process

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International BPO Inbound Technical Voice Process - Kolkata

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