Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong verbal communication skills in English. Ability to troubleshoot technical problems effectively. Prior experience in a customer service or technical support role is preferred. Strong problem-solving skills and attention to detail. A willingness to learn and adapt in a fast-paced environment.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are a leading multinational company in the BPO sector, located in the vibrant city of Kolkata. If you are passionate about providing exceptional customer service and possess excellent communication skills, this role is perfect for you!

Your responsibilities will include handling inbound voice calls, assisting customers with technical inquiries, and troubleshooting issues to ensure a seamless customer experience. We are looking for individuals who can work efficiently in a fast-paced environment and demonstrate a positive attitude.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a renowned player in the international BPO industry, known for delivering top-notch services to clients across the globe. Our commitment to excellence and customer satisfaction has established us as a trusted partner in the business process outsourcing sector.

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

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Are you passionate about providing exceptional customer service? Join our dynamic team at Adeeba E Services Pvt Ltd, a leading multinational BPO based in Kolkata. We are currently seeking enthusiastic Technical Support Agents to assist our clients through inbound voice calls. If you thrive in a fast-paced environment and enjoy solving problems, this is the perfect opportunity for you!

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Exciting Opportunities Available in Inbound Voice Process with Competitive Salary and No Target PressureJob Overview:Your primary responsibility will be to manage inbound calls effectively.1) Process: Inbound Technical Support Voice Process.2) Shift Timing: Night Shift (9:00 PM - 7:00 AM)3) Salary: Attractive Increment of 10% to 30% on Current CTC.4) Experience: Minimum 6 Months in International Outbound Process Required.5) Language Proficiency: Candidates must be fluent in English.6) Shift: Night Shift Only.7) Salary Payment: 1st of Every Month.8) Working Days: 6 Days a Week (Rotational Off).Employee Benefits:1. Competitive Fixed Salary with Performance-Based Incentives.2. No Target Pressure Ensuring a Stress-Free Environment.3. Regular Appraisals Every 9 Months Based on Performance and Productivity.4. Special Bonus on Birthdays.5. Referral Bonus for Employee Referrals.6. On-the-Spot, Monthly, and Yearly Incentives.7. Thriving Work Environment Focused on Growth and Opportunities.

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Technical Agent for International BPO (Inbound Voice)

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Join our dynamic team as a Technical Agent at Adeeba E Services Pvt Ltd, where you will be at the forefront of assisting international clients with inbound voice services. Your role will involve providing exceptional technical support, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

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Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are seeking enthusiastic individuals to provide exceptional inbound voice support to our valued customers. This is an excellent opportunity to kickstart your career in a thriving multinational BPO environment.

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Inbound Voice BPO Technical Support Jobs in Kolkata

Adeeba E-Services Pvt. Ltd.

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Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a BPO Technical Support Representative specializing in inbound voice communication. In this role, you will provide exceptional customer service and technical assistance to clients, ensuring their inquiries and issues are resolved promptly and effectively.Your responsibilities will include troubleshooting technical problems, guiding users through step-by-step solutions, and maintaining a high level of customer satisfaction.

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Launch Your Career in International BPOs & MNCs for Voice Support

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Join our dynamic team at Adeeba E-Services Pvt Ltd, where we are seeking enthusiastic individuals for our International BPO Inbound Technical Voice Process in Kolkata. As part of our team, you will provide top-notch technical support and solutions to our global customers, ensuring their satisfaction and resolving any issues they encounter.

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Join our dynamic team as an Inbound Technical Support Agent in our International BPO based in Kolkata. We are looking for enthusiastic individuals who have a passion for technology and customer service. In this role, you will assist clients by providing solutions to their technical inquiries, ensuring a high level of customer satisfaction.

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