About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Associate. In this role, you will be the first point of contact for our customers, providing them with exceptional support through inbound voice communication. Your expertise will help resolve technical issues and enhance customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, providing solutions to technical problems.
- Guide customers through troubleshooting processes.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service delivery.
