Technical Support Associate / Technical Sales Associate - Voice Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Strong communication skills in English. Problem-solving abilities and technical aptitude. Ability to work in a fast-paced environment. Previous experience in technical support or sales is a plus.

About the job

Join our dynamic team in Kolkata and become the first point of contact for our customers, ensuring they receive exceptional service and solutions in a timely manner.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of innovative customer service solutions in India. With a focus on delivering excellence, we cater to a diverse clientele, ensuring satisfaction through our dedicated team and cutting-edge technology.

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Technical Support Associate / Technical Sales Associate - Voice Support

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Join Adeeba E Services Pvt Ltd as a Technical Support Associate or Technical Sales Associate specializing in Voice Support. This full-time position offers an exciting opportunity to engage with customers, troubleshoot technical issues, and promote our innovative solutions. If you are a motivated individual with excellent communication skills and a passion fo…

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Associate or Technical Sales Associate focused on voice support. In this role, you will leverage your technical knowledge to assist customers with their inquiries, troubleshoot issues, and provide exceptional service. You will also engage in sales activities, promoting our products and services to potential clients.This is an exciting opportunity for individuals passionate about technology and customer service. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

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Technical Support Associate / Technical Sales Associate - Voice Support

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Technical Support Associate / Technical Sales Associate - Inbound Voice Support

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Technical Support Associate / Technical Sales Associate - Inbound Voice Support

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Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Associate / Technical Sales Associate. In this role, you will provide exceptional inbound voice support to our customers, guiding them through technical issues and offering tailored sales solutions. Your expertise will empower clients to maximize their experience with our products and services.

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Technical Support Associate / Technical Sales Associate - Voice Support

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We are urgently seeking dedicated individuals for our Inbound Technical Support Process for the US Shift. Join our team and enjoy a significant salary hike along with performance-based incentives!In this role, you will handle inbound calls from customers regarding various technical issues related to printers, routers, emails, and more. Your primary responsibilities will include accurately diagnosing issues and promoting relevant service plans and software solutions.

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Technical Support Associate / Technical Sales Associate - Voice Support

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Job Overview:The primary responsibility of the Technical Support Associate / Technical Sales Associate is to effectively manage inbound calls and provide technical assistance. This role is crucial in ensuring customer satisfaction and delivering exceptional service.Key Responsibilities:Handle inbound calls related to technical processes.Shifts and Compensation:Night shifts from 9:00 PM to 7:00 AM.Salary includes a 10% to 30% hike on the current CTC.Salary is paid on the 1st of every month.Working days are 6 days a week with rotational off days.Requirements:Minimum 6 months of experience in international outbound processes.Fluency in English is mandatory.Ability to close calls and process payments through various gateways.Domestic and fresher candidates are not eligible.

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Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Technical Support Associate or Technical Sales Associate in Voice Support. In this role, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and assisting clients with their inquiries. Your ability to communicate effectively and solve problems will be key to your success.

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Join Adeeba E Services Pvt Ltd as a Technical Support Associate / Technical Sales Associate specializing in voice support. In this role, you will be the first point of contact for customers seeking technical assistance and support. Your primary responsibilities will include troubleshooting technical issues, providing product information, and offering tailored solutions to enhance customer satisfaction.

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Technical Support Associate / Technical Sales Associate - Voice Support

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Join our dynamic team as a Technical Support Associate / Technical Sales Associate specializing in voice support. In this role, you will be the first point of contact for our customers, providing expert assistance and solutions to their technical queries. You will leverage your communication skills and technical knowledge to deliver exceptional service, ensuring customer satisfaction and loyalty.Your responsibilities will include diagnosing technical issues, guiding customers through troubleshooting steps, and recommending products or services that best meet their needs. With a focus on building relationships, you will play a crucial role in enhancing our customer experience.

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Technical Support Associate / Technical Sales Associate - Voice Support

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Associate or Technical Sales Associate. In this role, you will provide exceptional voice support to our customers, ensuring their technical issues are resolved promptly and effectively. You will engage with clients, understand their needs, and deliver solutions that enhance their experience with our products.

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