Technical Support Call Center Representative - US Shift

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To succeed in this role, candidates should possess:Excellent communication skills in English. Strong problem-solving abilities. Basic knowledge of computer systems and applications. Ability to work in a fast-paced environment. Prior experience in customer service or technical support is a plus.

About the job

Key Responsibilities:

Respond to customer queries regarding technical issues.
Provide solutions and support via phone, email, and chat.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service delivery.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions in India, specializing in technical assistance for various industries. Our team is dedicated to delivering high-quality services and fostering a positive work environment. Join us and be part of a company that values innovation and employee growth.

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