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Join Coupa Software as a Technical Support Engineer in Tokyo, where you will play a crucial role in delivering exceptional technical assistance to our clients. You will be responsible for troubleshooting complex technical issues, providing solutions, and ensuring a seamless customer experience. This is an exciting opportunity to leverage your technical skills and contribute to our mission of helping organizations manage their spending effectively.
Coupa Software is a global leader in Business Spend Management (BSM), committed to delivering innovative solutions that empower organizations to manage their spending effectively. With a vibrant work culture and a focus on employee growth, Coupa fosters an environment where creativity and collaboration thrive.
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About Our TeamAt OpenAI, our User Operations team plays a crucial role in guiding our customers through the adoption of AI technologies, ensuring that their overall experience with our products is exceptional. We are pioneering the first support team in a post-AGI landscape, tackling complex challenges and providing technical guidance that empowers our clien…
Field AI is at the forefront of revolutionizing robotic interactions with the real world. We are dedicated to creating risk-aware, reliable, and field-ready AI systems designed to tackle the most intricate challenges in robotics. Our approach transcends conventional data-driven strategies and purely transformer-based architectures, as we forge a new path with solutions already deployed globally, yielding tangible results and continually enhancing models through real-world applications.We are seeking a talented Technical Support Specialist who possesses a strong enthusiasm for robotics and adept problem-solving skills. In this pivotal role, you will partner with our valued customers, ensuring they leverage the full capabilities of our state-of-the-art robotic systems. Collaborating closely with our engineering and product teams, you will immerse yourself in technical challenges and advocate for the user experience, influencing our technology's evolution. If you are passionate about advanced hardware and software systems and take pride in guiding users through complex technologies with confidence, this position presents a rewarding opportunity to make a significant impact.
About Our TeamJoin the Technical Support team at OpenAI, where our mission is to empower developers and enterprises to seamlessly leverage OpenAI models for their critical solutions. We take pride in providing expert technical guidance, troubleshooting complex challenges, and helping our clients maximize the potential of our advanced AI models. Collaborating closely with Technical Success, Product, Engineering, and other teams, we strive to ensure an unparalleled customer experience. With a focus on automation and the latest AI innovations, we are redefining Technical Support in an AI-driven world. Become a part of our Senior Support Engineering (SSE) team and help us shape the future.About the PositionWe are seeking an experienced Senior Support Engineer to partner with our key enterprise accounts and product teams to tackle some of the most challenging technical issues our customers encounter. As a member of OpenAI’s premier technical troubleshooting team, you will be the go-to expert for both our customers and engineering teams, providing invaluable technical insights to resolve intricate problems.In this role, you will design and implement operational processes to monitor our most strategic clients alongside a dedicated 24x7 support team. Collaborating closely with Infrastructure and Engineering teams, you will ensure our customers have the best experience possible at scale. Your contributions will be vital to the success of innovative, groundbreaking, and large-scale AI solutions developed using the OpenAI API platform.This is a unique opportunity where the focus is on low volume yet high-complexity challenges.This position is based in Tokyo, Japan, utilizing a hybrid work model with 3 days in the office each week. We also offer relocation assistance for new employees.Key Responsibilities:Serve as a leading authority in technical troubleshooting for our API platform, acting as the final line of defense before escalation to the core Engineering team.Proactively seek and implement strategies to enhance support operations through automation and cutting-edge AI advancements, influencing the future of technical support.Set up and utilize sophisticated monitoring and alerting workflows to identify customer-impacting issues in real-time.Collaborate with engineering teams to conduct reliability assessments and prepare for the launch of new features or updates based on strategic customer requirements.
Empowering Ideas Through DeploymentAt Tailor, we strive to simplify the challenging aspects of product development, enabling everyone to become a creator. We envision a world where individuals can easily manifest their ideas, breaking down barriers between business and engineering while integrating diverse expertise and technologies.We welcome those who resonate with our mission to democratize product creation.About the Tailor PlatformWe provide the Tailor Platform, a solution that allows for rapid development of business systems, supporting a wider audience in becoming creators. In a nutshell, the Tailor Platform is a "Headless ERP for Enterprises" designed for large organizations (defined as those with over 3,000 employees) to offer core systems in a headless format.We have pioneered the launch of the world's first Headless ERP, significantly enhancing the flexibility and scalability of traditional ERP systems, which manage essential business functions like ordering, inventory, accounting, and organization. We are now expanding our reach into major Japanese corporations and mid-to-large enterprises in the U.S.The Environment We Operate InGlobally, mid-to-large companies are accelerating the trend of moving away from all-in-one package systems towards a combination of specialized cloud SaaS solutions tailored for specific use cases. The role of core systems, which underpin entire organizations, is evolving rapidly, necessitating systems that can adapt swiftly to changing business and technology environments while allowing for deep integrations with external software through APIs.As pioneers of the Headless ERP concept, we are building a next-generation business application infrastructure that innovates corporate activities. We have already established a solid track record in replacing SAP-based systems at leading companies and have built a reputation at large enterprises with over 30,000 employees.Specific ResponsibilitiesAs an AI Engineer, you will develop automation for our Tailor Platform using AI technologies, including ChatGPT. Your primary responsibilities will involve leveraging AI technologies and creating unique AI models to integrate into our products.Designing and implementing automation solutions using ChatGPT and other AI technologiesDeveloping customized AI models for our productsTraining, evaluating, and optimizing AI modelsProviding creative and effective solutions to technical challengesDevelopment EnvironmentMiddleware: Cloud Pub/Sub, MongoDB, Cloud Storage, Okta, Tailor PlatformMonitoring: DatadogEnvironment Setup: Docker, docker-compose, TerraformData Analysis: Cloud loggingLanguages: TypeScript, GO, CUE, cel-goFrameworks: Next.js, Playwright, vitestOthers: GitHub Copilot, WebStorm, GoLandRequired QualificationsStrong understanding of AI technologies and machine learning principlesExperience with programming languages such as TypeScript or GOAbility to work collaboratively in a team environmentCreative problem-solving skills to address technical challenges
About Our TeamAt OpenAI, our AI Success Engineer team collaborates with some of the most forward-thinking organizations globally to convert state-of-the-art AI technology into significant business advantages. We support our clients from their initial deployment to full-scale enterprise integration, focusing on technical integration, workflow enhancements, and ongoing program delivery.Our clientele includes rapidly growing digital startups, major global corporations, government entities, and educational institutions. Every project presents a unique opportunity to influence how AI transforms work, enhances productivity, and fosters innovation. This position is integral to that vision.About the PositionAs an AI Success Engineer, you will serve as the primary post-sales contact for OpenAI’s key clients. Your role involves ensuring account health and adoption, guaranteeing technical readiness, discovering new use cases, and delivering measurable value through our rapidly expanding platform.This position requires a blend of technical expertise, program management, customer consultancy, and product advocacy. You will work closely with customer teams to map workflows, oversee configurations, implement deployment strategies, and guide clients towards impactful use cases that highlight the comprehensive benefits of our platform.Collaboration with Sales, Solutions Architecture, Product, and Research teams is essential to provide a seamless and successful customer journey at every interaction. Success in this role is defined by accelerating customer adoption, enhancing activation depth, guiding strategic use cases to production, and assisting clients in demonstrating tangible business outcomes.Key Responsibilities:● Cultivate the technical relationship with post-sale customers, acting as their trusted advisor on deployment, adoption, and value realization.● Manage account health, adoption speed, and ongoing technical deployment success across your portfolio.● Develop expertise in all OpenAI products, including our API, Codex, ChatGPT Enterprise, and more, while conducting technical training and configuration sessions.● Identify and validate use cases by engaging with customer teams to understand workflows and challenges.● Coordinate account-level initiatives across multiple workstreams, including new product activation, change management, and customer deployment planning.● Build robust relationships with executive sponsors and technical stakeholders, aligning business objectives with OpenAI capabilities.● Transform customer goals into a strategic adoption roadmap with clear timelines, milestones, and KPIs.● Collaborate with Solutions Architecture, Product, Engineering, and Research teams to optimize customer success.
Genetec Inc.
Join Our Team as a Technical Support Engineer in Tokyo!Position OverviewAt Genetec, we utilize innovative software tools to diagnose and resolve complex technical challenges and service disruptions, significantly enhancing customer satisfaction. This role is crucial in providing prompt and accurate technical support based on a profound understanding of Genetec solutions.You will engage in diverse responsibilities, including on-site field support, collaborating with our internal technical support team and R&D engineers.Main Responsibilities■ Technical Support Duties· Utilize software tools to diagnose technical issues and resolve failures.· Provide clear and concise technical explanations to customers.· Implement problem resolution based on established processes.· Expedite the escalation of critical customer issues through appropriate channels.· Collaborate with other technical support representatives and R&D engineers to resolve challenges.· Build and maintain trust with both new and existing customers.· Acquire and maintain extensive knowledge of Genetec solutions.· Contribute to the improvement of support processes and software.· Assist in creating technical documentation and knowledge base articles.· Appropriately log issues encountered by customers into the ticketing system and CRM tools. ■ Field Support Duties· Install, audit, evaluate, maintain, and provide technical support for Genetec systems at customer sites.· Conduct Proof of Concept (PoC), on-site technical support, system installations, training, and evaluations.· Serve as the technical liaison between Genetec and customers.· Organize and develop product and feature requirements based on customer feedback.· Provide technical consultation on strategic planning, best practices, upgrades, and concerns.· Offer flexible technical consulting regarding software implementation, integration, training, and change requests. Qualifications· Graduate or Bachelor’s Degree in Computer Science, Computer Engineering, Electronic Engineering, or a related field.· Initial experience in a similar role (support, IT, networking, etc.).· Excellent analytical and troubleshooting skills for hardware and software.· Ability to act flexibly and proactively while managing multiple tasks and priorities.· Experience in customer service, technical support, or project management.· Willingness to learn new technologies and grow with software evolution.· Strong team player with the ability to work autonomously.· Experience in physical security (video surveillance, access control systems).· CCNA certification preferred.· Proficient communication skills in English (both verbal and written).· Valid driver's license and passport, with the ability to travel up to 35%. Technical Skills· Knowledge of Windows OS (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) and troubleshooting skills.· Advanced understanding of network and IP protocols.· Experience configuring and troubleshooting network devices such as switches and routers.· Operational experience with IP-based video security systems (CCTV) or access control.· Experience using SQL databases.· Understanding of TCP/IP/UDP protocol stack.· Knowledge of network storage (SAN, NAS, iSCSI) principles and best practices.· Basic understanding of server virtualization. Preferred Skills and Experience· Experience with physical security and related technologies is a plus.
Transforming Ideas into RealityAt Tailor, we strive to simplify the complexities of product development, enabling anyone to become a creator. Our vision is a world where individuals can seamlessly bring their ideas to life, breaking down barriers between business and engineering, and integrating diverse expertise and technologies.We are on the lookout for those who resonate with our mission to 'democratize product development'.About Tailor PlatformWe provide the Tailor Platform, designed for rapid construction of operational systems, empowering more individuals to become product creators. In brief, the Tailor Platform is a 'Headless ERP for Enterprises', delivering core systems in a headless format for large enterprises (defined as companies with over 3,000 employees).We have pioneered the world's first 'Headless ERP', significantly enhancing the flexibility and scalability of traditional ERP systems, and are expanding our offering to major corporations in Japan and the U.S.The Market We Are ChallengingThe ERP market represents approximately 30% of the overall software industry, making it a colossal sector. Globally, the ERP software market reached $48 billion in 2022 and is projected to double to $96 billion by 2032 (source: Precedence Research).In Japan, the overall software market is expected to grow from over ¥5 trillion in 2024 to over ¥8.5 trillion by 2029, with ERP systems at the core of this enormous growth.As a pioneer of Headless ERP, we are building the next-generation business application foundation that brings innovation to corporate activities. Our systems are already being adopted by leading companies and large enterprises with over 30,000 employees.Professional ServicesOur Professional Services division delves deeper into solving our clients' challenges. In Japan, many companies outsource system development rather than develop in-house. We offer a range of services including backend application development on the Tailor Platform, frontend application development, and business consulting.Support for IT strategy formulation (SMO)PMO support including application implementationTo enhance our clients' competitive edge and solve management challenges, it's vital to increase adaptability to changes. Leveraging the advantages of the Tailor Platform requires a shift from traditional development frameworks to a more agile and flexible approach to product development and organizational design.
Fluency in Japanese is a requirement for this position.Position Overview:At Tanium, our Technical Support Engineers play a crucial role in delivering exceptional service to our clients by effectively resolving technical challenges and addressing inquiries promptly. With a strong emphasis on customer satisfaction, our Support Engineers engage with clients both reactively and proactively, enhancing the overall experience of our enterprise customers using Tanium. This position reports to a Support Manager.As a Support Engineer, you will have continuous opportunities to leverage your technical expertise while developing new skills in areas such as scripting and debugging.Key Responsibilities:Deliver support to customers by:Prioritizing and triaging incoming support casesResolving customer support issuesCollaborating with fellow Support Engineers on assigned casesResponding to queries on the Tanium community platformEnhance customer experience through:Documenting best practicesMonitoring activities, documenting root causes, and reporting findingsActing as a technical subject matter expert, focusing on testing and troubleshootingTesting Tanium software and providing constructive feedback to the engineering teams to improve customer satisfaction
Role overview As a Technical Support Engineer at intuitive in Tokyo, the focus is on assisting clients with technical challenges and ensuring they receive dependable support. Daily work involves troubleshooting, resolving technical problems, and communicating clearly with customers to address their concerns. What you will do Respond to technical questions from clients and deliver effective solutions Diagnose and resolve product-related issues to help maintain customer satisfaction Collaborate with engineers and product managers to understand product features and meet client needs Help strengthen client relationships by providing consistent, reliable support Collaboration This role involves frequent interaction with internal teams such as engineering and product management. Staying up to date on product developments is key to providing accurate support to clients. Growth and development intuitive encourages learning and career growth. Team members receive support as they expand their technical skills and develop professionally within the company.
About Our TeamThe Technical Success team is dedicated to empowering developers and enterprises to thrive in creating scalable production applications using the OpenAI API platform. We provide guidance and support to maximize value and adoption of our advanced models. Our clientele spans from burgeoning startups to well-established global corporations.About This RoleWe are seeking a technically proficient and business-oriented AI Deployment Engineer to collaborate closely with our most strategic high-impact platform customers. Your role will involve assisting them throughout the stages of application ideation, development, delivery, and scaling, thereby accelerating the value of their creations on our platform. You will engage with innovative use cases built on our API, acting as a vital channel for providing high-quality feedback to our Product and Research teams.This role is based in Tokyo, Japan, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Your Responsibilities Include:Engaging closely with our key platform customers, serving as their technical advisor in conceptualizing and developing innovative applications on our API.Offering proactive guidance to help customers maximize the business impact of their applications and expedite their journey to value.Experimenting and prototyping solutions tailored to customer needs.Building and nurturing relationships with customer leadership and stakeholders to ensure successful deployment and scaling of their applications.Contributing to our open-source resources for developers and enterprises.Enhancing the AI Deployment Engineering function through knowledge sharing, codifying best practices, and publishing resources in our internal and external repositories.Assessing, synthesizing, and delivering impactful feedback to the Product and Research teams.Leveraging your expertise in Python and JavaScript programming.Ideal Candidate Profile:Possess 5+ years of experience in technical consulting or a related role.Expertise in Python and JavaScript programming.
Technical Support Engineer (Tokyo, Japan).Are you a passionate technical problem solver who thrives on transforming customer challenges into success stories? Join Ivanti, where you will deliver expert support and cultivate trusted partnerships, empowering clients to benefit from secure, top-tier IT solutions. Your technical expertise and dedication to customer satisfaction will significantly enhance the experience of our global clientele—every single day. Why this role matters Your contribution will play a crucial role in establishing secure, scalable IT environments for prominent organizations across the globe. You will be at the forefront of our customer experience, tackling intricate technical challenges and enabling clients to harness the full potential of Ivanti's solutions. By becoming part of our team, you will help redefine support and empower our enterprise customers to flourish in a rapidly evolving Everywhere Work environment. What you’ll do: Provide comprehensive technical support for Ivanti’s SaaS and on-premises platforms, effectively resolving complex customer inquiries and cases. Troubleshoot and analyze root causes, delivering clear and efficient solutions for client/server communications, SSL/TLS, networking, and mobile device management. Foster strong relationships with customers through empathetic, proactive support and transparent communication. Work collaboratively with cross-functional teams, leveraging your insights to advocate for optimal technical outcomes. Set up and maintain test environments to replicate issues, ensuring robust troubleshooting capabilities. Develop and author Knowledge Base articles to empower customers and promote self-service. Stay updated on best practices and new product features to provide world-class support. Advise customers on secure network communications, including SSL/TLS protocols, certificate management, and troubleshooting security issues. What you will bring: Proven experience troubleshooting client/server communications and enterprise systems (DNS, networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and Microsoft server technologies). Hands-on expertise in Mobile Device Management (MDM), particularly with Apple iOS and Android Enterprise. Strong analytical skills for diagnosing SSL/TLS issues, including handshake failures, certificate errors, and network blocks. Knowledge in cloud environments (Azure/Intune), networking, and security protocols.
Join the ai& Teamai& is a pioneering global AI technology company on a mission to fulfill the escalating demand for artificial intelligence solutions worldwide. Our dual vision focuses on becoming a leading AI lab specializing in localization and serving as a global provider of infrastructure and computing resources. We are constructing an integrated, optimized global platform that unites cutting-edge data centers, heterogeneous computing resources, and advanced model services. Our belief is that the most effective method to develop and scale AI is to control the entire stack from the ground up.At ai&, we empower dynamic teams with the autonomy necessary to confront significant challenges. Our strategy involves breaking down large-scale problems into manageable parts and collaboratively solving intricate issues. We are on the lookout for highly motivated, mission-driven individuals who exhibit strong personal initiative. Curiosity is the cornerstone of talent, and we seek individuals eager to grow alongside our evolving technology and expanding business.We are actively recruiting talent from around the globe, with offices located in Tokyo, San Francisco, Austin, and Toronto. We are excited to meet exceptional individuals regardless of their location.Role OverviewAs our Applied AI Engineer focusing on Internal Tools, you will develop the AI-powered systems and autonomous workflows that drive our internal operations at ai&. Being an AI-centric company, our operations, tools, and workflows must exemplify the capabilities of AI technology. Your mission is to ensure we achieve this standard.You will collaborate across all company functions — including engineering, finance, operations, data centers, and human resources — to pinpoint areas where AI can alleviate friction, automate tedious tasks, and significantly enhance team productivity. Your responsibilities will involve building internal tools, deploying AI agents, integrating our models and infrastructure into internal workflows, and continuously elevating the effectiveness with which ai& utilizes the technology we create.This role is high-impact and highly visible; the tools you develop will be utilized by every employee in the organization on a daily basis.Key ResponsibilitiesInternal AI Tool Development: Design and implement AI-enhanced internal tools that boost productivity across ai& teams, encompassing everything from internal dashboards and automation scripts to fully autonomous workflows.Agentic Workflow Deployment: Identify and replace manual, repetitive, or slow internal processes with agentic AI workflows. Deploy and maintain AI agents that manage internal tasks across various departments including finance, engineering, and operations.Model & Infrastructure Integration: Integrate our AI models and infrastructure into internal processes, ensuring seamless workflow and efficiency.
Coupa Software
Join Coupa Software as a Technical Support Engineer in Tokyo, where you will play a crucial role in delivering exceptional technical assistance to our clients. You will be responsible for troubleshooting complex technical issues, providing solutions, and ensuring a seamless customer experience. This is an exciting opportunity to leverage your technical skills and contribute to our mission of helping organizations manage their spending effectively.
About ClickHouseFeatured in the 2025 Forbes Cloud 100 list, ClickHouse stands out as a pioneering and rapidly expanding private cloud company. With over 3,000 clients and an astounding annual recurring revenue growth of over 250%, ClickHouse is at the forefront of real-time analytics, data warehousing, observability, and AI workloads.Our company's impressive growth trajectory was recently reinforced by a $400 million Series D funding round. In just the last three months, notable clients such as Capital One, Lovable, Decagon, Polymarket, and Airwallex have either adopted our platform or expanded their existing deployments. These clients join a prestigious list of AI innovators and global brands including Meta, Cursor, Sony, and Tesla.Join us on our mission to revolutionize data utilization. Become a part of our exciting journey!This position is open for candidates located in Japan. The specific location within Japan is flexible, as this role is predominantly remote with occasional onsite travel to support our clients in Tokyo.Your Role:We are expanding our support team at ClickHouse, dedicated to delivering exceptional service to our customers globally. We are looking for someone eager to undertake a diverse range of tasks related to our clients in Japan, as well as across the Asia-Pacific and EMEA regions. This customer-facing role includes onsite client visits in Japan. You will manage various responsibilities including handling support tickets, community engagement, assisting with pre- and post-sales customer activities, collaborating with our Go To Market team on intricate technical aspects of proofs of concept, and proposing enhancements to our Support processes at ClickHouse. This is a fantastic opportunity for someone ready to take initiative and help us strengthen our regional presence in Japan!Potential Projects:Collaborate closely with the Support Services team, Engineering, and Product Management to identify user and customer requirements.Create solutions based on ClickHouse Cloud and ClickHouse open-source that can be disseminated to our users, community, and customers through documentation, knowledge bases, blogs, meetups, webinars, and training sessions.Contribute to mentoring, training, and sharing insights with colleagues, users, and customers.Ultimately, you will provide outstanding customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers are committed to delivering professional responses, on-call coverage, and guidance within the stipulated Service Level Agreement (SLA) for technical cases.
Limit Break
AIエンジニア 企業紹介 Limit Breakは、深い専門知識と業界の成長を理念とし、モバイルゲーム業界の革新者として、デジタル市場の変革に注力しています。革新的な技術と暗号通貨を駆使し、創造的なビジョンで世界中の人々を結ぶ体験を提供しています。 私たちは、Buckley VenturesやParadigm Venturesなどの著名な投資家からの支援を受け、ゲーム業界の未来を共に築いていく才能ある人材を求めています。 Limit Breakの一員として、あなたの創造力と情熱をもって、共に新たな挑戦に挑みませんか。 このポジションの目的 ゲーム制作チーム（アーティスト、TA、ゲームデザイナー、開発者）と連携し、生成AI（LLM等）およびプロシージャル生成を実際の制作に役立つツールとして実装することが求められます。 主に「事前生成（バッチ生成）」を利用し、意図の言語化、生成、評価、フィードバック、改善のプロセスを通じて、品質、スピード、再現性を向上させていきます。 この役割は、研究開発（R&D）に特化したものではなく、実際のゲーム制作プロセスに組み込まれ、運用までの価値を生み出すことを目的としています。 主な業務内容 ● 生成AI（LLM等）やプロシージャル生成を活用したアート、シナリオ、レベル制作を支援するAI機能や制作ツールの開発● 制作意図の言語化、テンプレートや制約の設計、制作ツールのUX最適化、生成体験の向上● 生成品質の向上と制作パイプラインの効率化（生成フロー、レビュー導線、データ管理など）● 生成速度、コスト、品質の評価設計と継続的改善（ベンチマーク、比較評価、運用モニタリング）● 自社製ノードベースエディタの拡張開発（制作現場向け機能追加）● 定型シナリオの事前生成機能の設計・実装● パズルレベルの事前生成機能の設計・実装● ゲームリソースの事前学習データベースの作成・最適化 応募条件 ● ゲーム制作に関わるエンジニアとしての経験、またはコーディングスキルを持つTAとしての実務経験● 機械学習や自然言語処理、プロシージャル生成に関する基本的な理解● 大規模データセットを扱った経験（収集、加工、品質管理など）● 生成物の品質向上に向けた反復的なプロセスにコミットできること
Join the Team at ai&ai& is an innovative global AI technology firm committed to addressing the rising global demand for AI solutions. Our dual vision encompasses being a leading AI laboratory focused on localization while also serving as a worldwide provider of infrastructure and compute services. We are developing an integrated, optimized global platform that encompasses state-of-the-art data centers, diverse computing capabilities, and advanced model services. We firmly believe that owning the entire stack from top to bottom is essential for building and scaling effective AI.At ai&, we empower our small teams with the autonomy required to tackle significant challenges. We deconstruct large issues into manageable components and collaboratively solve complex problems. We are in search of highly motivated, mission-driven individuals who exhibit strong personal agency. Curiosity is the bedrock of talent for us, and we desire individuals eager to grow alongside our evolving technology and expanding business.We are hiring globally, with a presence in Tokyo, San Francisco, Austin, and Toronto. We are excited to connect with exceptional talent wherever they may be.Role OverviewAs a Data Center Electrical Engineer at ai&, you will be responsible for overseeing the electrical systems that ensure our facilities are production-ready. Your role encompasses everything from utility entry to the rack, where you will design, specify, and supervise the installation and commissioning of all electrical systems within our data centers. You will be the key individual who certifies that the power infrastructure is ready before any operations commence inside.The AI infrastructure we are building demands a high level of electrical efficiency, often beyond what conventional data center designs consider. Our modern GPU rack-scale systems demand power densities that necessitate meticulous and thoughtful electrical design right from the project's inception. You will understand these requirements and design with foresight from day one, rather than treating them as an afterthought.This is a full lifecycle position. Your involvement will span from site assessment and design through to construction oversight and final commissioning, closely collaborating with data center operations, systems, and facilities teams to ensure the electrical infrastructure is dependable, efficient, and scalable.
Join our dynamic team at Anthropic as a Product Support Specialist, where you'll be at the forefront of delivering exceptional customer experiences. Your role will involve troubleshooting product issues, providing insightful solutions, and ensuring customer satisfaction by effectively communicating with users. This is a key position that bridges our innovative products and our valued customers.
Veeva Systems
Veeva Systems is a pioneering organization dedicated to transforming the life sciences industry by accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we exceeded $2 billion in revenue last fiscal year with significant growth horizons ahead.At Veeva, we uphold core values: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to harmonizing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you with the flexibility to work from home or in the office, fostering an environment where you can thrive.Join us in revolutionizing the life sciences sector, making a positive impact on customers, employees, and communities.The RoleWe are on the lookout for a skilled Product Support Engineer to become a vital part of our Product Support team. You will be joining a dynamic and innovative company recognized as the market leader in SaaS solutions within the Life Sciences sector. In this role, you will support our customers and internal teams, including Consulting and Sales Engineering. Collaborating closely with Development and QA, you will diagnose, troubleshoot, and resolve complex technical issues. A quick learner with a knack for creative problem-solving will thrive in this position.This full-time position operates Monday through Friday, with rotational on-call duties during public holidays and weekends.We are hiring for various levels, including Associate and Senior Product Support Professionals. If you are excited about our mission, we encourage you to apply.
Join our dynamic team as a Desktop Support Technician at iqeq, where you will play a critical role in providing technical support and solutions to our employees. This position is ideal for someone who enjoys troubleshooting and resolving technology-related issues in a fast-paced environment.
Join Us as a Deployed EngineerAt Cognition, we're pioneering the field of applied AI, creating cutting-edge software agents that redefine engineering workflows. Our flagship product, Devin, is the world's first AI software engineer designed to assist and empower human engineers in tackling complex challenges. Our mission is to develop collaborative AI teammates that allow engineering teams to pursue ambitious goals with enhanced focus.Our talented team is comprised of elite competitive programmers, seasoned entrepreneurs, and leaders from top-tier AI companies such as Scale AI, Waymo, Tesla, Google DeepMind, and others. Together, we are committed to pushing the boundaries of AI technology.Building Devin is only the beginning; we have greater challenges ahead. If you are passionate about solving some of the world's most pressing problems and want to help create AI that can reason through real-world tasks, we invite you to apply.Your RoleAs a Deployed Engineer (DE) at Cognition, you will be a key technical expert who interacts directly with our customers. Your primary responsibility will be to ensure that clients derive maximum value from Devin. You will spearhead the technical aspects of the pre-sales process, crafting engaging product demonstrations, conducting pilot projects, and collaborating with engineering teams to identify suitable use cases for Devin.Furthermore, you will design and implement ongoing training programs and resource materials to facilitate the successful rollout of Devin among engineering teams.Key Responsibilities:Manage all technical elements of the customer journey, ensuring successful deployment and activation of Devin.Engage closely with customers to identify their technical challenges and determine optimal use cases for Devin's integration.Foster strong relationships with customer engineering teams to ensure seamless product integration and enhance user engagement.Continuously seek customer feedback, proactively implement requested features, and advocate for customer needs within the team.Utilize your product insights to contribute to the strategic roadmap development.Qualifications:A strong technical background, preferably a degree in Computer Science or a comparable field, or significant experience in leading technical sales engagements.A passion for building and a resilient attitude, essential for thriving in a fast-paced, high-pressure environment.
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