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Experience Level
Entry Level
Qualifications
We are looking for candidates with a strong technical background, excellent problem-solving skills, and a commitment to customer service. Familiarity with payment processing systems and a keen interest in technology will be essential for success in this role. If you are driven, detail-oriented, and eager to learn, we invite you to apply!
About the job
Sutherland seeks a Technical Support Engineer specializing in backend payment processing. This position is based in Bogotá and centers on supporting clients with payment transaction systems.
Key responsibilities
Provide technical support for clients managing payment transactions
Identify, troubleshoot, and resolve backend issues affecting payment processing
Work to maintain reliable payment operations and respond promptly to technical concerns
Support client satisfaction by ensuring efficient payment workflows
Location
This role is located in Bogotá.
About Sutherland
Sutherland is a global leader in process transformation, committed to delivering exceptional customer experiences. With a robust presence in the industry, we pride ourselves on fostering innovation and nurturing talent. Join us to be part of a dynamic team that values your contributions and supports your professional growth.
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Sutherland seeks a Technical Support Engineer specializing in backend payment processing. This position is based in Bogotá and centers on supporting clients with payment transaction systems. Key responsibilities Provide technical support for clients managing payment transactions Identify, troubleshoot, and resolve backend issues affecting payment processing Work to maintain reliable payment operations and respond promptly to technical concerns Support client satisfaction by ensuring efficient payment workflows Location This role is located in Bogotá.
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