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Technical Support Engineer - Backend Payment Processing

SutherlandBogotá
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates with a strong technical background, excellent problem-solving skills, and a commitment to customer service. Familiarity with payment processing systems and a keen interest in technology will be essential for success in this role. If you are driven, detail-oriented, and eager to learn, we invite you to apply!

About the job

Sutherland seeks a Technical Support Engineer specializing in backend payment processing. This position is based in Bogotá and centers on supporting clients with payment transaction systems.

Key responsibilities

  • Provide technical support for clients managing payment transactions
  • Identify, troubleshoot, and resolve backend issues affecting payment processing
  • Work to maintain reliable payment operations and respond promptly to technical concerns
  • Support client satisfaction by ensuring efficient payment workflows

Location

This role is located in Bogotá.

About Sutherland

Sutherland is a global leader in process transformation, committed to delivering exceptional customer experiences. With a robust presence in the industry, we pride ourselves on fostering innovation and nurturing talent. Join us to be part of a dynamic team that values your contributions and supports your professional growth.

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