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Technical Support Engineer specializing in Odoo & Python

AHOYKarachi, Sindh, Pakistan
Hybrid Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Provide expert-level technical support for Odoo applications, promptly troubleshooting and resolving issues. Assist clients in the configuration, customization, and implementation of Odoo modules and features. Diagnose technical problems and deliver effective solutions, utilizing your Python programming skills when needed. Conduct root cause analysis for recurring issues and develop preventive strategies. Work collaboratively with development teams to relay client feedback and propose enhancements. Document support cases, solutions, and FAQs to contribute to a robust knowledge base. Facilitate user training sessions and create instructional materials for end users. Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field. A minimum of 2 years of experience in technical support, specifically with Odoo ERP solutions. Proficient in Python programming and familiar with web development technologies (HTML, CSS, JavaScript). Strong problem-solving skills and the ability to perform well under pressure. Excellent communication and interpersonal skills, with a customer-oriented mindset. Experience with databases (PostgreSQL or MySQL) is advantageous. Knowledge of Linux servers and web hosting environments is preferred.

About the job

Company Profile
AHOY is an innovative venture studio located in the bustling city of Dubai. Our mission is to leverage advanced technology to foster innovation and support businesses in various sectors. We are dedicated to excellence and aim to provide outstanding solutions that empower companies to flourish in today's digital era. From developing web and mobile applications to product prototyping and automating data processes, AHOY delivers a wide range of services tailored to the dynamic needs of global businesses. Join us as we redefine the technological landscape and create solutions that drive success for our clients.

Position Overview
We are looking for a skilled and passionate Technical Support Engineer with expertise in Odoo and Python to join our dedicated support team. In this pivotal role, you will be responsible for delivering technical assistance to clients utilizing our Odoo solutions. Your proficiency in Python programming will be instrumental in diagnosing problems, implementing solutions, and enhancing the functionality of our applications.

About AHOY

AHOY is a forward-thinking venture studio situated in Dubai, committed to utilizing the latest technology to promote innovation and empower businesses across various industries. We focus on delivering exceptional solutions, partnering with companies to help them excel in the digital landscape.

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