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Qualifications
Strong problem-solving skills and a customer-centric mindset. Ability to work under pressure and manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Familiarity with technical troubleshooting and support processes.
About the job
Join Wrike as a Technical Support Engineer and become an integral part of our dynamic team! As a Technical Support Engineer, you will provide exceptional support to our customers, resolving their technical issues and ensuring they have a seamless experience with our platform.
About Wrike
Wrike is a leading collaborative work management platform that helps teams streamline their workflows and enhance productivity. We are committed to innovation and excellence, fostering a culture of collaboration and professional growth.
About ZscalerZscaler is at the forefront of digital transformation, empowering our clients to operate with greater agility, efficiency, resilience, and security. As an AI-driven enterprise, we continuously innovate by utilizing the world's largest security data lake to enhance our cloud-native Zero Trust Exchange platform. This cutting-edge technology safegu…
About ZscalerZscaler is at the forefront of digital transformation, empowering our customers to be agile, efficient, resilient, and secure. As a pioneering AI-driven enterprise, we continually innovate by harnessing the power of the world’s largest security data lake to enhance our cloud-native Zero Trust Exchange platform. This cutting-edge technology safeguards our clients against cyber threats and data breaches by securely connecting users, devices, and applications across all locations.At Zscaler, we prioritize impact over title, fostering a culture of trust built on results. We encourage innovators who leverage AI to maximize their effectiveness, thriving in an environment that uses intelligent systems to stay ahead of evolving security challenges. We embrace transparency and value constructive, honest debate to reach the best solutions swiftly. Our high-performing teams are dedicated to making a significant impact quickly and with excellence. We cultivate a culture focused on customer obsession, collaboration, ownership, and accountability.If you are driven by a sense of purpose, excel at solving intricate problems, and wish to contribute to securing the AI era, we invite you to join Zscaler and help shape the future of cybersecurity.We are seeking a Senior Designated Support Engineer III to join our team in a hybrid model based in Bangalore or Mohali, reporting to the Manager of Global Focal Support in our Support department. In this role, you will provide the highest level of technical support within the TAC, resolving the most complex and critical issues escalated from Level I and Level II support engineers.What You Will Do (Role Expectations)Deliver second-line phone/email consultation to independently troubleshoot complex security and networking issues.Collaborate with Engineering to assist customers with testing and troubleshooting needs.Replicate customer issues to validate problems and provide feedback to Engineering and Operations teams.Document incident resolutions in our technical support database, ensuring accurate records for issues not covered in our knowledge base.Understand product direction and customer use cases, contributing insights on product and code modifications throughout the product lifecycle.
As a Product Support Engineer III at Zscaler, you will play a crucial role in ensuring customer satisfaction by providing top-notch technical support for our innovative security solutions. You will troubleshoot complex issues, collaborate with cross-functional teams, and work directly with customers to resolve their queries efficiently.Your responsibilities will include analyzing customer problems, developing solutions, and documenting processes. You will leverage your expertise to improve product functionality and contribute to the overall enhancement of our services.
Join Zscaler as a Product Support Engineer III specializing in Data Loss Prevention (DLP). In this role, you will be at the forefront of providing technical support to our customers, ensuring they maximize the value of our innovative cloud security solutions. As a key member of our support team, you will troubleshoot complex issues, collaborate with product engineering teams, and deliver exceptional service to clients around the globe.
Join our dynamic team at Veolia Environnement SA as a talented Design Engineer. You will play a critical role in the engineering and design of innovative projects that drive sustainability and efficiency in our operations. Your expertise will contribute to designing solutions that meet our clients' needs while adhering to industry standards.
Join our innovative team as a Physical Design Engineer at Encharge AI, where we leverage advanced technologies to revolutionize the design and engineering landscape. In this dynamic role, you will focus on the physical design aspects of integrated circuits, collaborating closely with cross-functional teams to ensure optimal design implementation and performance.
Role Overview Veolia Environnement S.A. is hiring a Lead Engineer for the Application Governance and Escalation Support team in Bangalore. This role oversees application governance processes, maintains compliance, and handles advanced support for escalated technical issues. Main Responsibilities Oversee and improve application governance processes Ensure compliance with internal standards and policies Provide expert support for escalated application issues Work with cross-functional teams to boost application performance Contribute to continuous improvement initiatives Collaboration This position works closely with technical and business teams to address challenges and implement solutions that improve reliability and efficiency.
Role overview Oleria Security is seeking a Design Engineer focused on Web & Marketing for its Bangalore office. This full-time role combines creative design with hands-on technical work to help advance the company’s brand and marketing objectives. Key responsibilities Design visually appealing and user-friendly assets for web and marketing initiatives. Collaborate with teams across the organization to enhance user experience. Develop materials that effectively communicate Oleria Security’s brand message. Offer design ideas and practical solutions that support marketing campaigns. Collaboration This position works with cross-functional groups to make sure marketing materials reach the right audience and align with company-wide goals.
Join Wrike as a Technical Support Engineer and become an integral part of our dynamic team! As a Technical Support Engineer, you will provide exceptional support to our customers, resolving their technical issues and ensuring they have a seamless experience with our platform.
At HackerRank, we empower organizations like NVIDIA, Amazon, and Microsoft to identify and cultivate the next generation of software developers based on their abilities rather than their backgrounds. Our platform is trusted by over 2,500 of the world’s leading companies to build robust engineering teams prepared for the future.In a world where humans and AI collaborate seamlessly, the criteria for strong technical talent are evolving. We provide businesses with innovative methods to recognize and invest in future-ready skills.Our team at HackerRank is dedicated to the influence of our work and pays meticulous attention to detail, ensuring that our clients experience success with products they truly enjoy. We operate with urgency and believe that exceptional results stem from high standards.About the RoleAs a Technical Support Engineer, you will take ownership of customer-impacting technical issues from initial report to resolution and prevention. You will act as the primary technical authority for escalations, coordinating prioritization with engineering and product teams. Your contributions will enhance reliability and user-friendliness across the HackerRank platform.Key ResponsibilitiesTroubleshoot and resolve issues across the HackerRank platform, including high-severity, business-critical customer incidents that require swift diagnosis and coordinated responses involving web applications, APIs, ATS integrations, and developer tools.Engage in root-cause analysis with engineering, escalate as necessary, and advocate for timely resolutions to customer-impacting issues.Assist customers with SSO (SAML/OIDC) and SCIM integration setups involving Okta and other identity providers.Serve as the primary technical partner for customers, guiding them towards the most secure and effective technical solutions rather than just the immediate fixes.Contribute to post-incident reviews, documentation, and tooling enhancements to mitigate future issues.
Join our innovative team at Oleria Security as an App Engineer - Web & Design. In this role, you will be responsible for designing and developing web applications that contribute to our security solutions. We are looking for a passionate engineer who thrives in a collaborative environment and is eager to create secure, user-friendly applications.
Join Meter, a rapidly growing company at the forefront of enterprise networking innovation. Are you a network engineer who views the support role as a dynamic opportunity rather than just maintenance? This is your chance to engage with some of the most intricate and diverse network designs in the industry, tackling unique challenges daily. You will diagnose and resolve complex issues, influence product development, and enhance your expertise across all layers of the stack. This position represents a deep dive into the craft of engineering, with a direct impact on shaping the future of networking.You won’t just be resolving tickets; you will be addressing the most challenging networking problems. If you thrive on variety, enjoy dissecting complex systems, and aspire to influence network design and support, we invite you to apply.Key Performance IndicatorsDeliver exceptional technical support to our customers, fostering trust through accuracy, responsiveness, and tangible results.Provide actionable insights to our engineering team, helping to shape the next generation of Meter’s hardware and software solutions.Enhance team performance through thorough documentation, peer training, and technical expertise that uplifts the entire group.Success will be evident when:You effectively handle complex tickets, adjusting swiftly to the changing priorities within a busy queue.You identify and implement enhancements to our processes that improve team efficiency.You take ownership of your role, continuously expanding your technical knowledge and sharing that expertise to elevate the entire team.Daily ResponsibilitiesTroubleshoot and resolve tickets across every layer of the network stack.Manage and support intricate customer networks, primarily via remote access.Identify and document product bugs, providing clear reproduction steps for escalation.Draft well-structured feature requests based on genuine customer needs.Create and maintain documentation that accelerates resolution time for all team members.Who You AreA versatile networking expert, fluent in wireless technologies, security protocols, WAN/LAN, routing, DNS, and more.Dedicated to enhancing the network experience for every customer and delivering impactful solutions.
Role overview Renesas Electronics Corporation seeks a Senior UI/UX Design Engineer based in Bangalore. This position shapes how users engage with Renesas technology, with an emphasis on building interfaces that are clear, intuitive, and engaging. What you will do Create user interfaces that enable seamless and enjoyable experiences for product users Work closely with colleagues to refine and enhance the visual and interactive aspects of Renesas solutions Use established UI/UX practices to support products that balance functionality with visual appeal Location This role is based in Bangalore, India.
About Glean:Established in 2019, Glean is a cutting-edge AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information within their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more efficiently.Glean was founded by CEO Arvind Jain, who recognized the difficulties employees encounter in finding and comprehending work-related information. Witnessing the challenges posed by fragmented knowledge and a plethora of SaaS tools, he aimed to create a superior solution—an AI-enabled enterprise search platform that facilitates quick and intuitive access to necessary information. Since its inception, Glean has emerged as the leading Work AI platform, merging enterprise-grade search capabilities with an AI assistant and powerful application-building features to fundamentally transform how employees engage with their work. About the Role:We are looking for a skilled Website Designer who can deliver exceptional web designs for Webflow while also supporting various marketing initiatives, including paid media and events. As a Website Designer at Glean, you will transform ideas and concepts into stunning designs. You will work closely with our marketing team to ensure that we create consistent and seamless brand experiences. A solid understanding of design best practices, an ability to manage multiple projects, and a keen eye for design details are essential for this role.
Join our dynamic enterprise support team at Meter, where you will tackle some of the most challenging network issues that our enterprise customers face. In this role, you will engage with complex problems that span multiple sites, systems, and partners, requiring a comprehensive technical understanding and a commitment to ownership. Your efforts will ensure that our networks operate seamlessly as cohesive systems rather than disparate components.We are looking for proactive problem-solvers who are eager to engage early in the troubleshooting process, driving resolutions from start to finish. Your work will empower our customers to focus on their business without being burdened by network complexities. If you thrive in challenging environments, value accountability, and are passionate about enhancing enterprise networking support at scale, this team is the perfect fit for you.Your Role is Essential to Meter's SuccessOur enterprise customers rely heavily on their networks for core operations. When issues arise, swift action, clear communication, and deep technical expertise are crucial. We are expanding our team to address the increasing complexity and impact of these enterprise cases, which demand rapid and precise execution.This position is pivotal in shaping Meter’s trajectory by ensuring that our top engineers take ownership of the most challenging problems, bridging the gap between exceptional troubleshooting and enterprise-level support. A unique aspect of this role is the expectation of ownership.Your Impact Will IncludeManaging high-impact enterprise support cases from initial assessment to resolution.Resolving complex issues across wired, wireless, WAN security, and client environments at scale.Proactively advancing issues when progress stagnates due to inadequate context, unclear responsibility, or external dependencies.Effectively escalating issues to Engineering, Operations, ISPs, and vendors with clear technical context.Documenting recurring failure patterns and contributing to improved runbooks, support standards, and product enhancements.Navigating issues that extend across various sites, systems, and teams under operational constraints.We're Seeking Candidates Who PossessRobust networking fundamentals and experience in supporting complex or multi-site environments.A strong sense of ownership and the tenacity to tackle ambiguous or slow-moving challenges.The capability to communicate effectively under pressure with both technical and non-technical stakeholders.
Join WMG as a Technical Support Engineer, where you will play a vital role in providing exceptional technical assistance to our clients. You will troubleshoot issues, offer solutions, and ensure customer satisfaction through efficient service delivery. Your expertise will be essential in maintaining our reputation for excellence in technical support.
Join Kaseya as a Technical Support Engineer and become a key player in delivering exceptional support to our clients. In this role, you will troubleshoot technical issues, provide solutions, and enhance customer satisfaction. You will collaborate with cross-functional teams to ensure seamless service delivery and contribute to the continuous improvement of our support processes.
EnCharge AI stands at the forefront of cutting-edge AI hardware and software systems tailored for edge-to-cloud computing. Our advanced in-memory computing technology delivers unparalleled compute efficiency and density, significantly outperforming existing solutions in the market. This high-performance architecture, combined with seamless software integration, unlocks the vast potential of AI, catering to applications that demand power, energy, and space efficiency. Launched in 2022, EnCharge AI is led by experienced technologists with rich backgrounds in semiconductor design and AI systems. Job Title: Senior Physical Design Engineer Experience: 4–7 Years Focus: Block-Level RTL-to-GDSII & PPA Optimization Location: Bangalore (Hybrid) The Role We are seeking a dynamic and technically inquisitive Physical Design Engineer to join our advanced silicon team. This position is not suited for someone who merely follows vendor flows; we need a proactive driver with 4–6 years of hands-on experience in quality tape-outs, eager to take full ownership of complex design partitions. In this role, you will work with significant independence, utilizing your analytical skills to transform standard processes into world-class PPA results. You should be comfortable following expert guidance while challenging the status quo to identify more efficient solutions. Key Responsibilities Partition Ownership: Lead the physical implementation of complex blocks from Synthesis and Floor-planning through to CTS, Routing, and Sign-off. PPA Recipe Development: Optimize the design flow by performing in-depth analysis on timing paths, power profiles, and congestion to derive tailored optimization strategies. Automation-First Mindset: Leverage Tcl and Python to automate repetitive tasks, create custom analysis scripts, and enhance the overall efficiency of the physical design environment. Independent Convergence: Transition design partitions from
We are seeking a highly skilled Senior Digital Design Engineer to join our innovative team at Omni Design Technologies. This role focuses on the digital datapath design for high-performance analog-to-digital and digital-to-analog converters. You will be responsible for RTL design, verification, and behavioral modeling, and will play a crucial role in supporting synthesis, timing closure, and place-and-route flows for our cutting-edge digital controllers in data converter technologies. Join us in shaping the future of high-performance electronics!
About ZscalerZscaler is at the forefront of digital transformation, empowering our customers to be more agile, efficient, resilient, and secure. As a leading AI-driven enterprise, we leverage one of the world's largest security data lakes to fuel our cloud-native Zero Trust Exchange platform. This innovation safeguards our customers against cyber threats and data breaches by ensuring secure connections for users, devices, and applications from any location.At Zscaler, we prioritize impact over titles, fostering an environment where trust is built on tangible results. We seek innovators who harness AI to magnify their contributions and thrive in a setting that leverages intelligent systems to stay ahead of emerging threats. We embrace transparency and value constructive, honest discussions—our focus is on rapidly generating the best ideas. Our high-performing teams are designed for quick, quality impact. To achieve this, we cultivate a culture centered on customer obsession, collaboration, ownership, and accountability.We appreciate high-impact, high-accountability efforts with a sense of urgency, allowing you to perform at your best and realize your full potential. If you are driven by purpose, enjoy solving complex problems, and want to be part of a team that secures the AI era, we welcome you to bring your talents to Zscaler and help shape the future of cybersecurity.We are seeking a Senior Product Support Engineer to join our team in a hybrid role based in Bangalore. You will report directly to the Senior Manager of Product Support within our Support department. The ideal candidate will serve as the highest level of technical support within the Technical Assistance Center (TAC), responsible for resolving the most intricate and critical issues escalated from Level I and Level II support engineers.Role ExpectationsDeliver second-line phone/email consultation to independently troubleshoot complex security/network issues.Collaborate with Engineering teams to assist customers with testing or troubleshooting.Reproduce customer issues to confirm problems and provide feedback to Engineering and Operations teams.Document incident resolutions in our technical support online database for issues not covered in our knowledge base.Understand product direction and customer use cases, providing input on product and code changes throughout the product lifecycle.