Technical Support Executive (Inbound) - US Shift

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Strong communication skills in English. Experience in technical support or a related field is preferred. Proficient in troubleshooting hardware and software issues. Ability to work in a fast-paced environment. Willingness to work flexible hours to accommodate US shift timings.

About the job

Are you a tech-savvy individual with a passion for helping others? Adeeba E Services Pvt Ltd is currently seeking a Technical Support Executive to join our dynamic team during the US shift. In this role, you will provide exceptional inbound technical support to our clients, ensuring their needs are met with efficiency and professionalism.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of digital support solutions, dedicated to delivering outstanding customer experiences. Our team is composed of talented professionals who are passionate about technology and driven to achieve excellence. Join us and be part of a company that values innovation and growth!

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Night Shift Customer Care Executive specializing in US Technical Support. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service. You will be responsible for assisting customers with technical queries, troubleshooting issues, and providing solutions effectively.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive during US shifts. We are seeking enthusiastic candidates who are passionate about providing exceptional customer support. In this role, you will be responsible for troubleshooting technical issues, assisting customers with their inquiries, and ensuring customer satisfaction.

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Join Adeebae Services Pvt Ltd as a Technical Support Executive during the US shift. This is an exciting opportunity for individuals who enjoy solving problems and assisting customers with technical inquiries. You will be a key player in delivering exceptional service and support to our clients.

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Inbound Technical Support Executive - US Shift

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Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

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Inbound Technical Support Executive - US Shift

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Adeeba E Services is seeking dedicated Inbound Technical Support Executives for the US Night Shift. This role primarily involves responding to inbound calls and providing exceptional customer service.Your responsibilities will include:1) Handling inbound voice calls effectively.2) Working during the night shift from 9:00 PM to 7:00 AM.3) Earning a competitive salary ranging from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.4) Having at least 6 months of experience in outbound or inbound processes is required.5) Demonstrating excellent English communication skills is a must.6) Receiving your salary on the 1st of every month.Join our team and enjoy numerous perks, including:• Attractive performance incentives.• Attendance allowances.• Special payouts on birthdays.• Incentives for employee referrals.• Monthly and yearly incentives.• A supportive and growth-oriented working environment.

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Technical Support Executive (Inbound) - US Shift

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About the job

About Adeeba E Services Pvt Ltd

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