Qualifications
We are seeking candidates who possess:Excellent communication skills in English (both verbal and written)Strong problem-solving abilities and a customer-oriented mindsetExperience in a technical support role is a plusAbility to work effectively in a fast-paced environmentBasic knowledge of computer systems and software
About the job
Join our dynamic team as a Technical Support Executive specializing in inbound voice processes! You will be the first point of contact for customers, providing exceptional technical assistance and support for various products and services.
In this role, you will troubleshoot and resolve technical issues, guide customers through step-by-step solutions, and ensure a high level of customer satisfaction. Your expertise will contribute to our mission of delivering outstanding service and support.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, committed to delivering high-quality services to our clients. Located in Kolkata, we pride ourselves on our dedicated team and innovative approach to customer satisfaction.
