Technical Support Executive - International BPO (Voice) | Kolkata

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in EnglishProblem-solving aptitudePrior experience in a technical support role is preferred but not mandatoryWillingness to work in night shifts

About the job

Join our dynamic team as a Technical Support Executive in the International BPO sector, focusing on UK voice processes. We are looking for enthusiastic individuals who are eager to assist customers with their technical queries and provide exceptional service. Your role will involve troubleshooting issues, guiding customers through solutions, and ensuring their satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading player in the BPO industry, committed to delivering high-quality service to our clients. We pride ourselves on our professional environment and the growth opportunities we offer to our employees.

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Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

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Full-time|On-site|Kolkata

Exciting Opportunities Available in Inbound Voice Process with Competitive Salary and No Target PressureJob Overview:Your primary responsibility will be to manage inbound calls effectively.1) Process: Inbound Technical Support Voice Process.2) Shift Timing: Night Shift (9:00 PM - 7:00 AM)3) Salary: Attractive Increment of 10% to 30% on Current CTC.4) Experie…

Aug 25, 2017

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Technical Support Agents Needed for Leading International BPO in Kolkata (UK Shift Inbound Voice)

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt. Ltd., a premier international BPO based in Kolkata, where we are seeking enthusiastic and skilled Technical Support Agents. This role focuses on inbound voice support, catering to clients in the UK during their operational hours. As a Technical Support Agent, you will play a pivotal role in providing exceptional customer service and troubleshooting technical issues, ensuring customer satisfaction.

Mar 8, 2017

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Technical Support Agents Needed for Leading International BPO in Kolkata (Inbound Voice)

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are seeking enthusiastic individuals to provide exceptional inbound voice support to our valued customers. This is an excellent opportunity to kickstart your career in a thriving multinational BPO environment.

Mar 23, 2017

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Technical Agent for International BPO (Inbound Voice)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team as a Technical Agent at Adeeba E Services Pvt Ltd, where you will be at the forefront of assisting international clients with inbound voice services. Your role will involve providing exceptional technical support, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Jun 1, 2016

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Agent! We are a leading multinational company in the BPO sector, located in the vibrant city of Kolkata. If you are passionate about providing exceptional customer service and possess excellent communication skills, this role is perfect for you!Your responsibilities will include handling inbound voice calls, assisting customers with technical inquiries, and troubleshooting issues to ensure a seamless customer experience. We are looking for individuals who can work efficiently in a fast-paced environment and demonstrate a positive attitude.

Mar 4, 2017

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Technical Support Agents Needed for MNC International BPO in Kolkata (Inbound Voice)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you passionate about providing exceptional customer service? Join our dynamic team at Adeeba E Services Pvt Ltd, a leading multinational BPO based in Kolkata. We are currently seeking enthusiastic Technical Support Agents to assist our clients through inbound voice calls. If you thrive in a fast-paced environment and enjoy solving problems, this is the perfect opportunity for you!

Apr 5, 2017

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Inbound Voice Support Executive for International BPO in Kolkata (UK Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E Services Pvt Ltd as an Inbound Voice Support Executive and be a part of our dynamic team! We are a leading international BPO located in Kolkata, specializing in providing exceptional customer service across various sectors.As a key member of our team, you will be responsible for handling inbound calls from clients based in the UK, ensuring their queries are addressed promptly and effectively. This role requires excellent communication skills and a passion for helping customers.

Apr 25, 2017

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International BPO Night Shift Technical Support (Inbound Voice)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Night Shift Technical Support Specialist in our International BPO division. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service. You will be responsible for assisting clients with technical inquiries via inbound voice communication, ensuring a high level of satisfaction with our services.

Aug 24, 2016

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Inbound Voice Process - Technical Support (UK Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive in the Inbound Voice Process. We are seeking enthusiastic individuals to provide top-notch support to our UK clients during the UK shift. You will be responsible for resolving technical issues, providing product information, and ensuring customer satisfaction. If you are passionate about technology and customer service, this is the perfect opportunity for you!

Mar 10, 2017

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Inbound Technical Sales Agent for Leading International BPO

Adeeba E-Services Private Limited

Full-time|On-site|Kolkata

We are seeking highly motivated individuals to join our dynamic team as Inbound Technical Sales Agents for our esteemed international BPO. As a key member of our sales team, you will be responsible for providing top-notch technical support and solutions to our US-based clients. Desired Skills and Qualifications:· 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO environment.· Proven ability to close calls effectively and efficiently.· Excellent communication skills in English, both verbal and written.· Proficient in troubleshooting various technical issues related to computers, printers, broadband, routers, emails, Mac devices, iPhones, and iPads.· Strong problem-solving skills with the capability to provide accurate resolutions to customer inquiries.· Willingness to work flexible night shifts.Note: Freshers and candidates from Domestic BPOs are not eligible to apply.Salary: Negotiable based on experience and current CTC, along with attractive incentives.

Aug 29, 2017

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International BPO Technical Support Representative (Inbound Voice) - US Shift

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an International BPO Technical Support Representative. In this role, you will provide exceptional inbound voice support to our international clients within the technology sector. Your expertise will help resolve technical queries and enhance customer satisfaction.If you are passionate about helping others and possess strong communication skills, we want to hear from you!

Jul 4, 2017

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International Inbound Voice Process / UK Technical Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd, where we are committed to providing exceptional technical support services to our clients in the UK. As a part of our International Inbound Voice Process, you will play a crucial role in assisting customers with their technical inquiries and ensuring their issues are resolved swiftly and effectively.We are looking for enthusiastic individuals with a passion for technology and customer service, who are ready to make a difference in our clients' experiences. Your main responsibilities will include answering inbound calls, troubleshooting technical issues, and providing solutions to enhance customer satisfaction.

Mar 10, 2017

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Technical Support Agent - International BPO - Inbound Voice Process

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Agent. In this role, you will provide exceptional inbound voice support to our international clientele. You’ll be the first point of contact for customers seeking assistance, ensuring they receive the highest quality of service.Your responsibilities will include troubleshooting technical issues, providing product information, and resolving customer inquiries efficiently. If you are passionate about helping people and have excellent communication skills, we want to hear from you!

May 27, 2017

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Inbound Sales Agent for Top International BPO (UK/US Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team as an Inbound Sales Agent where you will handle incoming calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing problems and recommending the best solutions tailored to each customer’s needs, along with selling technical support plans and relevant software.

Jun 14, 2017

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Inbound Voice Process Associate - International BPO (UK Shift)

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Voice Process Associate in the International BPO sector. This role involves engaging with clients from the UK, providing exceptional service and support through inbound calls. Ideal candidates will possess excellent communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced environment.

Mar 9, 2017

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Experienced Technical Support Agent (Voice) - International BPO

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Experienced Technical Support Agent specializing in voice support. In this role, you will be the frontline support for our clients, addressing their technical queries and ensuring high levels of customer satisfaction.Your responsibilities will include troubleshooting software and hardware issues, providing solutions over the phone, and maintaining a professional demeanor while assisting customers. If you have a passion for technology and a knack for problem-solving, we want to hear from you!

Jun 13, 2017

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BPO Inbound Voice Agent - UK/US Process in Kolkata

Adeeba E Services Pvt Ltd

Full-time|₹22K/mo - ₹22K/mo|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a BPO Inbound Voice Agent for UK/US processes. We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be responsible for handling inbound calls, assisting customers with their inquiries, and providing solutions to their problems.We offer a supportive work environment and comprehensive training to help you excel in your career. If you're looking to start your journey in the BPO industry, this is a fantastic opportunity!

Apr 12, 2017

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Technical Support Executive - International BPO (Voice) | Kolkata

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team as a Technical Support Executive in the International BPO sector, focusing on UK voice processes. We are looking for enthusiastic individuals who are eager to assist customers with their technical queries and provide exceptional service. Your role will involve troubleshooting issues, guiding customers through solutions, and ensuring their satisfaction.

Mar 21, 2017

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International BPO in Kolkata Seeking Inbound Tech Support Agent (UK Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd, where we are committed to delivering exceptional inbound tech support services to our clients in the UK. We are currently seeking enthusiastic individuals who are passionate about technology and customer service.As an Inbound Tech Support Agent, you will play a vital role in assisting our customers with their technical inquiries, providing solutions, and ensuring a high level of customer satisfaction during the UK shift.

Mar 8, 2017

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Technical Support Associate / Technical Sales Associate - Inbound Voice Support (UK Shift)

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Associate or Technical Sales Associate, providing exceptional inbound voice support during UK shifts. In this role, you will be the first point of contact for our customers, assisting them with technical queries and sales inquiries. Your excellent communication skills and problem-solving abilities will help us deliver outstanding customer service and drive sales growth.

Apr 19, 2017

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