Technical Support Executive - Night Shift Opportunities

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills, both verbal and written. Basic knowledge of IT and troubleshooting techniques. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Prior experience in customer service or technical support is a plus.

About the job

Are you passionate about technology and helping others? Join our team as a Technical Support Executive during the night shift! In this role, you will provide exceptional customer service, resolve technical issues, and ensure client satisfaction. We are looking for dedicated individuals who thrive in a dynamic environment and are eager to learn and grow.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, dedicated to delivering top-notch service to our clients. With a focus on innovation and teamwork, we create an environment where employees can excel and contribute to our mission of excellence.

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Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Executive during the night shift. You will be the first point of contact for customers seeking technical assistance and will play a vital role in resolving their concerns efficiently.Your responsibilities will include:Responding to inbound calls and addressing customer queries and technical issues.Providing step-by-step guidance to customers on troubleshooting technical problems.Escalating unresolved issues to appropriate teams when necessary.Maintaining accurate records of customer interactions and transactions.If you are passionate about technology and customer service, we invite you to apply and contribute to our commitment to exceptional service.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive for the night shift! This position is ideal for individuals who are passionate about technology and enjoy helping customers resolve their technical issues.As a key member of our support team, you will be responsible for handling inbound calls from customers, assisting them with technical inquiries, and providing effective solutions to ensure a seamless experience.

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