Technical Support Executive - Night Shift

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Applicants should have a minimum of a High School diploma, with preference given to candidates holding a Bachelor's Degree in a relevant field. Prior experience in technical support or customer service is advantageous. Candidates should be adept at problem-solving and possess a keen attention to detail.

About the job

Join our dynamic team as a Technical Support Executive during the night shift. This role involves assisting customers with technical inquiries, troubleshooting issues, and providing exceptional service. Ideal candidates should possess strong communication skills and a passion for technology.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of outsourcing services in India, committed to delivering superior customer service and technical support. With a focus on innovation and excellence, we empower our employees to thrive in a collaborative environment.

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Are you looking for an exciting opportunity to join a dynamic team in the technical support industry? Adeeba E Services Pvt Ltd is seeking dedicated and experienced Senior Technical Support Executives to work the night shift. In this role, you will be responsible for providing exceptional customer service and technical assistance to our clients.As a Senior Technical Support Executive, you will handle complex technical issues, troubleshoot problems, and ensure customer satisfaction. If you have a passion for technology and a commitment to helping others, we want to hear from you!

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive for the night shift. In this role, you will provide exceptional customer service and technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.We are looking for individuals who are passionate about technology and have a knack for problem-solving. You will be the first point of contact for our customers, helping them navigate and troubleshoot various technical issues.

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Join our dynamic team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Executive during the night shift. You will be the first point of contact for customers seeking technical assistance and will play a vital role in resolving their concerns efficiently.Your responsibilities will include:Responding to inbound calls and addressing customer queries and technical issues.Providing step-by-step guidance to customers on troubleshooting technical problems.Escalating unresolved issues to appropriate teams when necessary.Maintaining accurate records of customer interactions and transactions.If you are passionate about technology and customer service, we invite you to apply and contribute to our commitment to exceptional service.

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive for the night shift! This position is ideal for individuals who are passionate about technology and enjoy helping customers resolve their technical issues.As a key member of our support team, you will be responsible for handling inbound calls from customers, assisting them with technical inquiries, and providing effective solutions to ensure a seamless experience.

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