Technical Support Executive (US Shift) - Full Time

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Preferred candidates should possess strong problem-solving skills, a basic understanding of technical support processes, and a knack for customer service. A prior experience in a similar role is a plus, though freshers with the right attitude are welcomed to apply.

About the job

Join our dynamic team as a Technical Support Executive during US shifts! We are looking for passionate individuals who are eager to provide top-notch technical support and assist our valued customers with their inquiries and issues. This role requires excellent communication skills, a proactive attitude, and the ability to work in a fast-paced environment.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading player in the tech support industry, known for our commitment to delivering exceptional service and innovative solutions. We take pride in our diverse workforce and foster a culture of growth, learning, and teamwork.

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Inbound Technical Support Executive - US Shift

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Adeeba E Services is currently seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role involves providing exceptional technical support by handling inbound calls from customers in the US.Key Responsibilities:1) Manage inbound voice calls efficiently.2) Work during the night shift (9:00 PM - 7:00 AM).Compensation:- Monthly salary ranging from ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.Qualifications:- A minimum of 6 months of experience in a similar role (outbound or inbound).- Exceptional English communication skills are required.- Candidates must have the ability to close their calls effectively and process payments through various gateways.- Age limit: 18 - 35 years. Note: Domestic BPO and fresher candidates are not eligible.Employee Benefits:• Attractive performance incentives.• Attendance allowances.• Special payouts for birthdays and employee referrals.• Opportunities for growth in a supportive work environment.For interviews, please visit us from 12 PM to 5 PM, Monday to Saturday. Contact Raju (HR) at 8100272764/8101364900.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Inbound Technical Support Executive during the US shift. We are looking for enthusiastic individuals to assist our customers with technical inquiries and provide exceptional support.

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Join Adeeba BPO as an Inbound Technical Support Executive for US Shifts

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We are urgently seeking enthusiastic individuals for our Inbound Technical Support Process for US shifts. This is a fantastic opportunity to join our team at Adeeba BPO and earn a significant salary increase along with performance-based incentives.Job Responsibilities:Handle inbound calls from customers regarding technical issues with printers, routers, emails, and other devices.Accurately diagnose problems and recommend appropriate service plans and software solutions.Candidate Profile:Minimum 6 months of experience in an Outbound Technical Support process.Proven ability to close calls and process payments effectively.Strong confidence in pitching service plans to customers.Exceptional fluency in English is a must.Willingness to work night shifts.Benefits and Facilities:Fixed salary paid on the 1st of every month directly into your salary account, along with substantial incentives.Enjoy 24 leaves per year, including compensatory offs and birthday leaves.Daily and monthly performance incentives, along with spot incentives.No extension of shift timings.Medical benefits.Salary: Competitive salary structure with no upper limit for the right candidate.For inquiries, please contact HR at +91 7686839463 or +91 9804149788.

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Technical Support Executive - US Shift

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Join our dynamic team as a Technical Support Executive for the US shift! We are looking for motivated individuals who are passionate about providing exceptional customer service and technical support to our clients. You will be responsible for answering technical queries, troubleshooting issues, and ensuring customer satisfaction.

Jan 17, 2017

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Technical Support Executive - US Shift

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Executive during US shifts. We are seeking enthusiastic candidates who are passionate about providing exceptional customer support. In this role, you will be responsible for troubleshooting technical issues, assisting customers with their inquiries, and ensuring customer satisfaction.

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Are you a tech-savvy individual with a passion for helping others? Adeeba E Services Pvt Ltd is currently seeking a Technical Support Executive to join our dynamic team during the US shift. In this role, you will provide exceptional inbound technical support to our clients, ensuring their needs are met with efficiency and professionalism.

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Technical Support Executive - US Shift

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Join Adeebae Services Pvt Ltd as a Technical Support Executive during the US shift. This is an exciting opportunity for individuals who enjoy solving problems and assisting customers with technical inquiries. You will be a key player in delivering exceptional service and support to our clients.

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Join Our Team as a US Inbound Technical Support Executive

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Adeeba E Services is actively seeking motivated individuals to join our team as Inbound Technical Support Executives for the US shift (Night Shift).In this role, you will be responsible for managing inbound calls and providing exceptional technical support to our clients.Key Responsibilities:1) Process: Inbound Voice Support.2) Shift Timing: Night (9:00 PM - 7:00 AM).3) Salary Range: ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.4) Required Experience: Minimum 6 months in Outbound or Inbound support.5) Communication Skills: Excellent English proficiency is a must.Perks and Benefits:• Attractive performance incentives.• Attendance allowances.• Additional payouts on birthdays.• Referral program bonuses.• Monthly and yearly incentives.• A supportive work environment fostering growth and opportunity.

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Exciting Opportunity for Experienced Technical Support Executive (US Shift)

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Join our dynamic team at Adeeba E Services Pvt Ltd, where we are dedicated to providing exceptional technical support to our clients in the United States. We are seeking an experienced Technical Support Executive to assist our customers with their technical inquiries and ensure their satisfaction. This position requires strong problem-solving skills and excellent communication abilities.

Nov 17, 2016

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Join Our Team as a Technical Support Executive for US Shifts

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Full-time|On-site|Kolkata

Adeeba E Services Pvt Ltd is actively seeking dedicated and customer-oriented individuals to join our team as Technical Support Executives (TSE) for US shifts. If you thrive in a fast-paced environment and are passionate about providing exceptional support to clients, this is the perfect opportunity for you!As a TSE, you will be responsible for assisting customers with technical inquiries, troubleshooting issues, and ensuring a seamless experience. Your communication skills and problem-solving abilities will be key in helping our clients resolve their concerns efficiently.

Mar 24, 2017

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Inbound Technical Support Executive - US Night Shift

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Adeeba E Services is seeking dedicated Inbound Technical Support Executives for the US Night Shift. This role primarily involves responding to inbound calls and providing exceptional customer service.Your responsibilities will include:1) Handling inbound voice calls effectively.2) Working during the night shift from 9:00 PM to 7:00 AM.3) Earning a competitive salary ranging from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.4) Having at least 6 months of experience in outbound or inbound processes is required.5) Demonstrating excellent English communication skills is a must.6) Receiving your salary on the 1st of every month.Join our team and enjoy numerous perks, including:• Attractive performance incentives.• Attendance allowances.• Special payouts on birthdays.• Incentives for employee referrals.• Monthly and yearly incentives.• A supportive and growth-oriented working environment.

Jun 19, 2017

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Inbound Technical Support Executive for US Shift

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Adeeba E Services is actively seeking dedicated Inbound Technical Support Executives to join our team for the US Night Shift. This role primarily entails managing inbound calls from clients seeking technical assistance.Key Responsibilities:1) Engage with clients via Inbound Voice calls.2) Work in Night shifts from 9:00 PM to 7:00 AM.Compensation:Salary ranges from ₹15,000 to ₹20,000 per month (fixed), plus performance-based incentives.Experience Requirements:Candidates should have a minimum of 6 months of experience in either outbound or inbound processes.Communication Skills:Exceptional English communication skills are a must.Additional Information:Salary is disbursed on the 1st of every month.

Jun 19, 2017

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Inbound Technical Support Executive - US Shift

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We are seeking dedicated and skilled Inbound Technical Support Executives to join our team during US shifts. The ideal candidate will possess 1 to 2 years of experience in inbound or outbound technical support within an international BPO environment. Candidates must demonstrate the ability to effectively close their own calls while providing exceptional customer service. You will be responsible for troubleshooting a variety of technical issues, including but not limited to computers, printers, broadband, routers, email, Mac, iPhone, and iPad-related concerns. Strong communication skills in English are essential, as well as the capability to resolve customer issues accurately and efficiently. Flexibility to work night shifts is a must. Please note that freshers and candidates from domestic BPOs will not be considered for this role.Salary is negotiable based on experience and current CTC, along with attractive incentives.

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Join Our Team as an Inbound Technical Voice Process Executive - US Shift

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Are you ready to take your career to the next level in a dynamic and supportive environment? Join us at Adeeba E Services Pvt Ltd as an Inbound Technical Voice Process Executive for the US Shift. We are looking for enthusiastic individuals who are eager to provide exceptional technical support and outstanding customer service.

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Join Our Team as a Senior Technical Support Executive (Night Shift)

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We are excited to announce an opening for the position of Senior Technical Support Executive at Adeeba E-Services Pvt Ltd. This role is essential in providing top-notch support to our customers during night hours. As a Senior Technical Support Executive, you will be the first point of contact for customer inquiries, troubleshooting technical issues, and ensuring a seamless user experience.If you are passionate about technology, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!

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Customer Care Executive - Technical Support (US Shift)

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Join our team at Adeeba E Services Pvt Ltd as a Customer Care Executive in Technical Support during US shifts. We are seeking enthusiastic individuals who are ready to assist our customers with their technical queries and provide exceptional service. If you are looking for a dynamic work environment where you can grow and excel, this is the opportunity for you!

Jun 7, 2017

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Join Our Team as an Inbound Technical Support Executive – US Shift

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Are you passionate about technology and customer service? We are looking for dedicated Inbound Technical Support Executives to join our dynamic team in Kolkata. In this role, you will assist customers in resolving technical issues, providing a seamless experience that enhances their satisfaction.

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