Technical Support Executive

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Proven experience in a technical support role or a similar position. Strong knowledge of computer systems, hardware, and software. Excellent communication and problem-solving skills. Ability to work well under pressure and manage multiple tasks. A degree in Computer Science or related field is preferred.

About the job

We are seeking a dedicated and technically skilled Technical Support Executive to join our dynamic team at Adeeba E-Services Pvt. Ltd. In this role, you will be responsible for providing exceptional support to our clients, troubleshooting technical issues, and ensuring customer satisfaction.

Key Responsibilities:

Assist customers with technical inquiries and provide solutions in a timely manner.
Diagnose and resolve hardware and software issues.
Maintain detailed records of customer interactions and technical issues.
Collaborate with team members to improve processes and enhance service delivery.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to our clients. We foster a collaborative work environment that encourages growth and development.

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