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Join our team at Turnitin LLC as a Technical Support Representative, Tier 1. In this fully remote role, you will provide exceptional customer service to users, assisting them with technical issues related to our innovative educational solutions. You will be the first point of contact for customers, troubleshooting problems and offering effective solutions.
Turnitin LLC is a global leader in educational integrity and assessment solutions, dedicated to promoting academic honesty and improving learning outcomes. We are committed to innovation and providing support to educators and students worldwide.
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getwingapp
Join Our Team as a Customer Service Representative!At Wing, we are committed to revolutionizing the future of work for businesses around the globe. We aim to be the ultimate solution for companies looking to create exceptional teams and streamline their operations.We are currently seeking a dedicated Customer Service Representative to join our remote team im…
Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture
About Viamericas Viamericas is a licensed money transmission company focused on serving immigrants worldwide. The company offers international money transfers, bill payments, and check processing through thousands of agent locations in the United States and over 287,885 locations in 95 countries. Viamericas is committed to respect, innovation, integrity, and making a positive impact for its customers. Role Overview The Bilingual Vietnamese Customer Service Representative serves as the primary point of contact for customers, agents, and partners. This position handles inquiries and support requests in both Vietnamese and English, ensuring a smooth and positive experience for every interaction. Main Responsibilities Respond to inbound and outbound customer inquiries by phone, email, chat, and SMS in Vietnamese and English Process transactions accurately and efficiently using company systems Document all customer interactions and monitor transaction activities Resolve issues promptly to maintain high customer satisfaction Promote operational efficiency while following company policies and service standards Location This position is based in Manila, National Capital Region, Philippines.
Join our dynamic team at jobmobz1 as a Customer Service Bookkeeper in a fully remote role. In this position, you will be responsible for managing financial records, ensuring accuracy in bookkeeping, and providing exceptional customer service. Your expertise will play a crucial role in maintaining our financial integrity while assisting clients with their inquiries and needs.
Emma Sleep is hiring a Bilingual Customer Service Representative with Korean language skills to join the team in Manila. This position centers on supporting Korean-speaking customers and ensuring their questions and concerns are handled promptly. Role overview This role involves assisting customers by answering inquiries, addressing issues, and providing helpful information. The focus is on delivering clear, friendly, and effective service to Korean-speaking clients. What you will do Respond to customer inquiries in Korean Resolve issues and provide solutions efficiently Support customers throughout their experience with Emma Sleep Requirements Fluency in Korean and English Strong communication and problem-solving skills Interest in helping customers and providing quality service
Role overview HelloFresh seeks an Outbound Sales Representative for a project-based, remote position in Manila. The main focus involves connecting with customers by phone, encouraging them to keep their memberships active, and reaching out to former customers about reactivating or upgrading their accounts. Depending on project needs, the emphasis may shift between outbound sales, inbound calls, reactivation efforts, or customer service tasks. What you will do Represent HelloFresh in every customer phone interaction Motivate current members to continue their subscriptions Call previous customers to discuss reactivation or upgrades Adjust to different communication channels and sales strategies as the project requires Requirements Enthusiasm and a willingness to bring your own perspective and skills Comfort with engaging customers by phone Openness to learning and adapting to new situations Interest in sales, customer service, or account management HelloFresh welcomes applicants who may not meet every requirement but are confident in their ability to succeed in this role.
Join Our Team as a Sales Development Representative in Manila!This role is remote with some expectations for domestic travel.About OpenTableAs a leading platform in the dining industry, OpenTable has connected millions of diners with over 60,000 restaurant partners across 25 years. A part of Booking Holdings, Inc. (NASDAQ: BKNG), we are dedicated to empowering restaurants to succeed through innovative technology. We focus on enabling restaurants to enhance their guest experiences while maximizing operational efficiency.At OpenTable, every team member plays a crucial role in our mission. You will be joining a global team committed to excellence in hospitality and customer service.In your role as a Sales Development Representative for the Asia Pacific region, you will play a vital role in our sales efforts by identifying and nurturing new business opportunities. Your responsibilities will include engaging with potential restaurant clients, informing them about OpenTable's reservation and guest management solutions, and booking appointments for our Account Executives. Your communication skills and ability to foster relationships will be key to our continued success.Key Responsibilities:Qualify restaurant leads by applying an Ideal Customer Profile (ICP) to ensure alignment with OpenTable's offerings.Schedule sales appointments with qualified leads for Account Executives.Perform outbound prospecting through cold calls, emails, and social media to engage potential restaurant clients.Educate prospects about OpenTable's products and services, emphasizing their value for restaurant operations.Collaborate with Account Executives to develop strategies for targeted accounts and share insights to enhance conversion rates.Build and maintain strong relationships with restaurant decision-makers, establishing yourself as a trusted resource.Utilize customer relationship management software (e.g., Salesforce) to track prospect interactions and maintain accurate records.
Join our team at Turnitin LLC as a Technical Support Representative, Tier 1. In this fully remote role, you will provide exceptional customer service to users, assisting them with technical issues related to our innovative educational solutions. You will be the first point of contact for customers, troubleshooting problems and offering effective solutions.
Role Overview d2b-1 is hiring an E-Commerce Customer Service Specialist to support our beauty products business. This position is fully remote and based in Manila, Metro Manila, Philippines. What You Will Do Respond to customer questions and resolve inquiries through online channels Handle order issues, including tracking, returns, and exchanges Share accurate product information with customers Support a positive shopping experience for every customer Who We’re Looking For Strong customer service skills Interest in beauty products Clear and friendly communication style Comfort working remotely
Viamericas
Viamericas is a licensed money transmitter specializing in international money transfers, bill payments, and check processing. With a presence in the United States and over 287,885 locations worldwide, the company focuses on supporting immigrants through reliable financial services. Role overview The Agent Support Representative – Vietnam is based in Manila and provides support to customers, agents, and partners. This role manages both inbound and outbound inquiries using phone, email, chat, and SMS, communicating in both Vietnamese and English. The position ensures each interaction meets company service standards and contributes to customer satisfaction. Key responsibilities Handle customer and agent inquiries across multiple channels, including phone, email, chat, and SMS Communicate fluently in Vietnamese and English Process transactions accurately and resolve issues as they arise Document all interactions and monitor transaction activities using internal systems Maintain compliance with company policies and service standards What sets this role apart This position focuses on supporting a global network, ensuring accurate transaction processing, and helping maintain Viamericas’ reputation for integrity and service. The company values respect, innovation, and meaningful contributions from every team member.
Join our dynamic team at getwingapp as a Sales Development Representative, specializing in Education and Student Loan Services. Based in Manila, Philippines, you will play a crucial role in managing student loan defaults and guiding graduates back to active repayment. Your primary responsibility will involve making outbound calls to students in default, providing them with essential information about their account status, and helping them navigate repayment options. This role is vital in supporting revenue generation through effective student loan management while fostering strong communication with graduates and our internal processing teams.
Please submit your CV in English. Join a leading global SaaS company backed by a $28M Series B investment! Benefit from structured mentorship and continuous upskilling opportunities. Work remotely from Manila, Philippines. Enjoy a competitive compensation package comprising a base salary (±600 EUR) plus a monthly performance bonus of up to 20%, based on productivity and customer satisfaction (CSAT). Working Hours:The working schedule features alternating long and short weeks as follows:Long weeks: Monday, Tuesday, Friday, Saturday, and Sunday, 9 PM - 9:30 AM CET / 4 AM - 4:30 PM PSTShort weeks: Wednesday and Thursday, 9 PM - 9:30 AM CET / 4 AM - 4:30 PM PSTEach month, you will have 2 long weeks and 2 short weeks.The Challenge AheadAs a member of the Level 1 Customer Support team, you will be the go-to person for customers facing challenges. Your role involves diagnosing issues, identifying root causes, and providing clear and confident guidance.We seek individuals who are passionate problem solvers—those who can recognize patterns, dissect issues, and simplify technical concepts.This position is ideal for those who are naturally tech-savvy:Capable of basic computer troubleshootingComfortable navigating system settingsCurious about how things operateWilling to explore logs, connection tests, and edge casesNo prior VOIP experience is necessary; we will provide comprehensive training. What matters most are your logical thinking, curiosity, and problem-solving skills.What You’ll DoDeliver exceptional technical support via chat and emailInvestigate call flows, connectivity issues, audio quality challenges, device setups, and configuration errorsDiagnose VOIP-related concerns (latency, jitter, firewall behaviors, ISP issues, etc.)Analyze logs, replicate issues, and gather data for in-depth analysisManage a high volume of customer interactions with precision and attentionDocument troubleshooting procedures and contribute to our knowledge repositoryRepresent CloudTalk with empathy, clarity, and accountabilityWho We’re Looking For A Logical Thinker: You enjoy solving puzzles and articulating your thought process clearly. Tech-Savvy & Curious: You embrace system settings, connection tests, and exploring feature functionality—engineering skills are not required, but the ability to dig deep is essential. Problem Solver with Ownership: You measure your success by the problems you solve rather than ticket counts. You are proactive, responsible, and aim for accuracy. Strong Communicator: Proficient in English (C1 level); Spanish is a plus. Team Player Who Shares Knowledge: We value collaboration and sharing insights with the team.
About EucalyptusAt Eucalyptus, we are driven by a vision to ensure that good health lasts a lifetime. With over 1 billion individuals living with obesity globally, leading to preventable chronic diseases, our mission is to enhance long-term healthcare.Eucalyptus is the force behind Juniper, a leading weight management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and care from a team of clinicians, including prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research demonstrates that our unique combination of clinical and behavioral strategies allows patients to achieve weight loss during their treatment with Juniper at rates up to four times greater than traditional approaches.Our Growth Journey:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, raising over $100 million from notable investors including BOND, NewView, Blackbird, and Airtree.Provided support to over 350,000 patients struggling with obesity across five markets.Acknowledged with a selective NICE endorsement to deliver services to the NHS.Customized our offerings for thousands of patients in Germany and Japan.
At NICE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be game changers in the industry, and we are committed to excellence in everything we do. If you're a passionate individual looking for a dynamic opportunity to ignite your career, we invite you to join our team.What does the role entail?The Customer Experience Professional Services Engineer is a pivotal customer-facing position responsible for delivering expert solutions and support for NICE's innovative products and services. This role involves the implementation and optimization of AI-driven applications, including chatbots and knowledge assistants, tailored for enterprise contact centers. You will engage directly with clients to understand their needs and provide consultative support to deliver state-of-the-art solutions.Your impact will be significant in the following areas:Technical Implementation:Configure, program, and develop NICE solutions, incorporating AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of various AI and bot applications, ensuring they meet client requirements and adhere to industry standards.Optimize and maintain multiple AI bots, including both generative and legacy systems.Implement and enhance AI-driven services, such as knowledge assistant engines and conversational intelligence solutions.Project Management:Collaborate with project managers to design and oversee comprehensive project rollouts.Manage system lifecycle development, including change control processes and risk assessment for enterprise solutions.Facilitate seamless execution of projects through effective inter-departmental coordination and communication.Business Consulting:Offer subject matter expertise on NICE's digital products and AI solutions during client engagements.Conduct thorough business analyses to assess user needs, tailoring solutions and providing industry insights.Champion the integration of AI tools to enhance operational efficiency across various business units.Leadership and Mentorship:Guide and mentor project teams, sharing your expertise while fostering a collaborative atmosphere.Develop comprehensive documentation and processes for new digital products emerging from R&D initiatives.
Indie Campers
ABOUT US At Indie Campers, we are transforming the road trip experience by making campervan rentals accessible for everyone. Our digital-first approach and dedication to customer satisfaction have established us as a leader in the travel industry, offering an exceptional booking experience and high-quality road trips at unbeatable prices. With over a million nights booked through our platform, we've welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles. Driven by technology and innovation, we face exciting challenges that demand top-tier talent. We are expanding our team and invite those who share our vision to join us on this thrilling journey. THE ROLE As the Team Leader for our On-Trip Support and Roadside Assistance teams, you will manage daily operations and ensure our customers receive outstanding service. You will act as the primary escalation point for complex cases, fostering team performance, compliance, and continuous improvement to uphold our high standards at Indie Campers. This position affords you the opportunity to lead and cultivate a dynamic, customer-centric team while significantly enhancing our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and mentor the On-Trip Support and Roadside Assistance teams to drive high performance, engagement, and customer care. Conduct one-on-one meetings, performance evaluations, and development conversations. Oversee customer inquiries and manage escalated complaints and complex situations. Supervise coordination of roadside assistance and emergency support cases. Ensure accurate documentation of customer interactions and adherence to established SOPs. Monitor service quality and track key performance metrics such as CSAT, First Response Time, and Resolution Time. Lead corrective and preventive initiatives to enhance service quality and customer satisfaction. Analyze customer feedback to identify areas for improvement.
Job Overview:Join our dynamic team as a Property Management Specialist, where your organizational skills and attention to detail will shine! In this role, you'll manage the daily operations of our rental properties, ensuring a seamless experience for both tenants and property owners. The ideal candidate will demonstrate proficiency in AppFolio, Buildium, and QuickBooks, enabling them to efficiently manage tenant accounts, process payments, track expenses, and produce detailed financial reports. Your strong communication and problem-solving capabilities will be essential in addressing tenant inquiries, lease agreements, and maintenance requests.Core Responsibilities:Oversee rental properties utilizing AppFolio and Buildium, maintaining up-to-date tenant and property information.Facilitate lease agreements, renewals, and terminations, ensuring adherence to local rental regulations.Process rent payments, late fees, and security deposits promptly.Respond to tenant inquiries and maintenance requests professionally and efficiently.Monitor income and expenses, generate financial reports, and perform account reconciliations using QuickBooks.Collaborate with property owners, vendors, and maintenance teams for repairs and inspections.Conduct thorough tenant screenings, background checks, and manage application processes.Support property marketing initiatives, including posting rental listings and arranging property showings.Ensure compliance with Fair Housing laws and other relevant property management regulations.Maintain organized documentation of leases, invoices, and financial records.If you're a dedicated property management professional with expertise in AppFolio, Buildium, and QuickBooks, we invite you to apply!
To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This is a general overview of the Sales Development Representative role. Specific tasks and tools will be clarified during the final interview. Ensure you apply for the appropriate position based on your location and qualifications. We value candidates who can excel in this role!Sales Development Representative (Remote)At Wing, we're on an exhilarating journey to transform the future of work for companies globally! Our goal is to be the premier destination for organizations seeking to build exceptional teams and automate their operations seamlessly.We are currently seeking a Sales Development Representative to join our team immediately!Key Responsibilities:1. Reach out to potential and existing clients through diverse channels to develop a robust lead pipeline.2. Foster relationships with prospects to assess how our products/services align with their needs.3. Arrange and conduct sales demonstrations and meetings.4. Organize and manage a Customer Relationship Management (CRM) system or contact list.5. Collaborate with internal teams to synchronize lead generation with the overall sales strategy.6. Set and track sales objectives to drive revenue growth and report on sales team performance.7. Design, distribute, and analyze customer surveys, compiling feedback into reports.8. Perform general administrative duties.9. Address customer inquiries and complaints as the initial point of contact.10. Execute ad hoc responsibilities as needed.Qualifications:• Holder of a Bachelor’s degree or completed relevant certificate course.• At least 1 year of sales experience with a proven track record of meeting or exceeding sales targets and effectively managing customer relationships.• Exceptional English communication skills, both written and verbal (minimum C1 level).• Proficient in phone, email, and instant messaging communication.• Strong organizational and time management capabilities.• Excellent interpersonal skills.• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, CRM systems, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Knowledgeable in utilizing online calendars and scheduling tools (e.g., Google Calendar).• Proactive, confident, and detail-oriented.• Willingness to work during graveyard shifts.
Join our innovative team as an Interior/Exterior Renderer! We are seeking a highly skilled individual with a keen eye for detail and a passion for creating stunning renderings for both interior and exterior projects. The successful candidate will be adept at producing high-quality visualizations quickly and efficiently. You will model furniture and fixtures with precision and work collaboratively with our team to ensure projects meet client specifications.Key Responsibilities:Produce realistic and detailed renderings for interior and exterior designs.Accurately model furniture, fixtures, and architectural elements as required.Collaborate effectively with team members to meet project deadlines.Align all work with client specifications and expectations.Manage your time effectively to deliver projects within tight deadlines.Requirements:Proficient in AutoCAD, Revit, 3DS Max, SketchUp, and various rendering software.Excellent communication skills with fluency in English.Experience in modeling furniture and fixtures.Ability to work during our designated office hours and meet deadlines.Demonstrated ability to provide quick turnaround on tasks.Preferred Skills:Strong attention to detail and accuracy in rendering.Ability to work both collaboratively and independently.
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.
Please whitelist the domains "lever.co" and "hire.lever.co" to ensure you receive our communications.Join Our Team as a Part-time Sales Development RepresentativeAbout Us:At GetWingApp, we specialize in delivering top-notch managed IT and cybersecurity solutions. We are passionate about fostering growth through effective outbound sales strategies. With the recent integration of ZoomInfo for lead generation, we are on the lookout for a dedicated Sales Development Representative (SDR) to spearhead our cold calling initiatives and appointment setting, all while upholding our robust security standards.Industry: IT Services / Cybersecurity (Managed Services)Objective: To amplify our outbound sales activities and enhance meeting bookings, while closely evaluating SDR performance for potential transition into a full-time role.Key Responsibilities:1.) Execute outbound cold calls and arrange appointments.2.) Accurately record call outcomes and notes in the CRM.3.) Facilitate warm handoffs and coordinate meetings with our internal sales team.4.) Perform ad-hoc tasks as required.Ideal Candidate Qualifications:• Minimum of 1 year experience in B2B Sales within IT/Cybersecurity.• Exceptional attention to detail, ensuring data accuracy and consistency.• Proven ability to achieve daily productivity targets and work autonomously in a dynamic environment.• Demonstrated success in outbound outreach efforts.• Familiarity with CRM systems.Software Tools & Platforms:• RingCentral (VoIP)• CRM (Provided by the client)• ZoomInfo (Lead generation tool provided by the client)Technical Requirements:• USB Headset with Noise-Cancellation capability.• Functional Webcam.• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.• Main Internet Service Speed: Minimum of 25 Mbps wired connection.• Backup Internet Service Speed: Minimum of 10 Mbps.What We Offer:• Performance-based incentives.• Job security and stability.• Comprehensive paid training.• An inclusive and supportive culture.• Opportunities for professional upskilling.• 100% remote work arrangement.• A highly supportive team environment.• Career advancement prospects.• A fun and engaging work atmosphere.• Holiday and overtime pay.Work Schedule: Monday to Friday, 10:00 AM - 2:00 PM CST
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