Technical Support Representative, Tier 1 - Turkish Speaker (Remote in the Philippines)

Turnitin LLCManila

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

Proficient in Turkish and English, both written and spoken. Strong communication and interpersonal skills. Experience in customer support or technical support roles preferred. Ability to work independently and as part of a team. Problem-solving skills and attention to detail.

About the job

Turnitin LLC is looking for a Technical Support Representative, Tier 1, to join the team remotely from the Philippines. This role focuses on supporting customers in Turkish, helping resolve technical questions, and ensuring a positive experience for users.

What You Will Do

Assist customers in Turkish with product questions and technical issues
Troubleshoot problems and guide users toward effective solutions
Respond to support requests promptly and professionally

Location

This position is remote, based in the Philippines.

About Turnitin LLC

Turnitin LLC is a leader in the field of academic integrity, providing innovative solutions that empower educators and students. Our commitment to excellence drives us to seek talented individuals who share our passion for education and technology.

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