Technical Support (Service Desk) Level 1

inetum2Lima

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills in both English and Spanish. Basic understanding of IT support processes and tools. Ability to work in a fast-paced environment and manage multiple tasks. Customer-oriented mindset with a problem-solving attitude.

About the job

Join our dynamic team at inetum2 as a Level 1 Technical Support Specialist. In this role, you will be the first point of contact for our clients, providing exceptional service and technical assistance. You will troubleshoot hardware and software issues, guide users through problem resolution, and ensure customer satisfaction. This position is perfect for individuals who are passionate about technology and helping others.

About inetum2

inetum2 is a leading technology services provider specializing in digital transformation. Our mission is to help businesses improve their performance through innovative solutions and expert support. We foster an inclusive and collaborative working environment where employees can thrive and grow their careers.

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