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Technical Support Specialist at Playson | European Union

PlaysonEuropean Union
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you should possess:Proven software development experience in Java, C#, Node.js, or TypeScript. Familiarity with monitoring tools such as Elastic, Dynatrace, or Grafana. A proactive, client-centric mindset coupled with a strong work ethic. Excellent problem-solving and troubleshooting capabilities. Outstanding written and verbal communication skills. At least an Upper-Intermediate level of English proficiency (both written and spoken). A willingness to learn swiftly and advance your technical skills. Understanding of XML and JSON formats. Basic experience with Git and version control processes. Knowledge of API protocols, particularly REST. Awareness of the software development lifecycle (SDLC). Additional skills that would be advantageous:Experience in the iGaming industry. Familiarity with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes. Experience with Jira and the Atlassian suite. A basic understanding of QA processes and testing environments. Previous roles in technical support, DevOps, or site reliability. Hands-on experience with monitoring systems. Exposure to Agile methodologies (Scrum or Kanban) and basic project management skills.

About the job

Join Playson, a premier online gaming supplier, established in 2012 and recognized globally for our innovative gaming solutions. We empower leading iGaming operators with cutting-edge technologies and in-depth market insights.

As we continue to expand, we are on the lookout for a Technical Support Specialist with a solid background to become a part of our Integration Department.

In this role, you will deliver comprehensive customer support services for our partners' integrations, ensuring seamless experiences.

About Playson

Playson is a trailblazer in the online gaming sector, delivering sophisticated gaming solutions that combine the latest technology with comprehensive market analysis, making us a trusted partner for top-tier iGaming operators.

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