Technical Support Specialist - Inbound Call Center

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in technical support or customer service, preferably in a call center environment. Excellent communication skills in English, both verbal and written. Ability to troubleshoot technical issues and provide clear solutions to customers. Strong interpersonal skills with a customer-oriented approach. Familiarity with common technical issues and troubleshooting techniques. Willingness to work flexible hours, including weekends and holidays.

About the job

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Technical Support Specialist in our inbound call center. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and technical support. In this role, you will be the first point of contact for our clients, assisting them with their technical queries and ensuring a seamless customer experience.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions, dedicated to delivering top-notch service to our clients. With a focus on innovation and excellence, we pride ourselves on our ability to resolve customer issues efficiently and effectively. Join us and be part of a team that values growth, learning, and teamwork.

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