Qualifications
Excellent communication skills in English. Proven experience in customer service or technical support roles, preferably in a voice process. Basic technical knowledge related to troubleshooting software and hardware issues. A proactive approach to problem-solving and the ability to work independently. Flexibility to work in US shifts.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Technical Support Specialist in the Inbound Voice Process. We are looking for enthusiastic individuals who are eager to provide exceptional customer service and technical support to our clients. The role involves handling inbound calls, resolving technical issues, and ensuring customer satisfaction.
As a part of our team, you will work during US shifts, allowing you to engage with a diverse clientele while developing your technical skills in a supportive environment.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of customer support and technical assistance, dedicated to delivering top-notch service to clients worldwide. Our commitment to excellence and employee development creates an engaging and rewarding workplace. We value teamwork, innovation, and a customer-first philosophy.
