Technical Support Specialist - Inbound Voice Process (US Shift)

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent verbal and written communication skills in English. Ability to troubleshoot technical issues efficiently. Experience in a customer service role is preferred. Strong interpersonal skills and a positive attitude. Willingness to work during US business hours.

About the job

Join our dynamic team as a Technical Support Specialist in the Inbound Voice Process. This role is pivotal in providing exceptional customer service during US shifts. You will assist customers with technical inquiries and ensure their satisfaction through effective communication and problem-solving skills.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of outsourced customer service solutions. Our mission is to deliver high-quality services and innovative support that meets the needs of our clients. We pride ourselves on our dedicated team and a commitment to excellence.

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