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Qualifications
To succeed in this role, you should possess strong analytical skills, a passion for technology, and excellent communication abilities. Prior experience in technical support or a related field is preferred. A commitment to continuous learning and adapting to new tools and technologies is essential.
About the job
Boldr seeks a Technical Support Specialist T3 to join the team in Pasig, Metro Manila. This position centers on handling complex technical issues and supporting clients as they navigate technical challenges. The role helps ensure customers have a seamless experience when problems arise.
Main responsibilities
Troubleshoot and resolve advanced technical problems for clients
Guide users through step-by-step solutions
Deliver thorough and effective support to every customer
Location
This role is based in Pasig, Metro Manila, Philippines.
About Boldr
Boldr is a dynamic company dedicated to empowering businesses through innovative solutions and dedicated support. Our team is passionate about technology and customer service, striving to create a positive impact in every interaction. Join us to be part of a collaborative and growth-oriented environment.
Full-time|On-site|Pasig, Metro Manila, Philippines
Role OverviewAt Umpisa Inc., we strive to position the Philippines as a globally recognized tech hub.We are a forward-thinking technology services firm, collaborating with diverse industries, clients, and talented individuals to develop pioneering solutions that drive digital transformation, modern software development, and innovative venture creation.Our ai…
Join our dynamic team at Bluelight Consulting as a Quality Assurance Manual Tester! In this fully remote role, you will be responsible for ensuring that our software products meet the highest quality standards. Your keen attention to detail and analytical skills will be fundamental in identifying bugs and suggesting improvements. Collaborate with developers and product managers to enhance user experience and performance.
At Umpisa Inc., we are committed to establishing the Philippines as a leading tech hub on the global stage.As a forward-thinking technology services firm, we collaborate with premier industries and clients to pioneer transformative solutions through digital innovation, advanced software development, and venture creation.Our mission is to develop impactful, world-class products and solutions that enhance the lives of organizations and individuals alike. We offer stimulating, rewarding career opportunities in software development, product innovation, emerging technologies, and beyond for qualified candidates.Essential Skills:Strong alignment with our core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity.Exceptional communication abilities.Proficient problem-solving and analytical skills.Adept in working collaboratively within a self-organizing Scrum team utilizing a scaled agile framework.Self-motivated and enjoys team collaboration.Job Summary:The IT/Digital Procurement Coordinator will manage vendor onboarding processes, create purchase orders, handle invoice processing, and oversee SaaS contract management within the Digital department. This position is vital for ensuring timely processing of purchase orders in NetSuite, efficient handling of invoices in Rillion (Accounts Payable), and accurate maintenance of vendor and contract records in Torii (SaaS management platform). Effective communication with vendors is crucial. A keen attention to detail, excellent organizational capabilities, and relevant experience in procurement or SaaS operations are essential for success in this role.Key Responsibilities:Maintain up-to-date contracts and vendor information, including monitoring renewals and liaising with business application owners.Facilitate vendor onboarding and act as the primary contact for vendor-related purchase orders and processes.Generate and manage purchase orders for software, services, and hardware.Ensure timely item receipts in NetSuite to facilitate prompt invoice and bill processing in Rillion.Assist in reconciling invoices between NetSuite and SaaS management tools.Identify and implement enhancements to procurement and billing workflows.Provide support for Tier 1 and Tier 2 operational activities.Requirements:2–4 years of experience in purchase orders, invoices, and vendor management.Exceptional attention to detail coupled with strong organizational skills.Adept at coordinating among multiple systems and stakeholders.Clear and effective written and verbal communication skills.Ability to adhere to established processes and work independently.
Full-time|On-site|Pasig, Metro Manila, Philippines
At Umpisa Inc., we are dedicated to establishing the Philippines as a prominent global technology hub.We are an innovative technology services firm that collaborates with various industries and clients to devise groundbreaking solutions through digital transformation, advanced software development, and venture building.Our goal is to develop world-class products and solutions that enhance the quality of life for organizations and individuals alike. We provide challenging and rewarding career opportunities in software development, product development, emerging technologies, and beyond for the right candidates.
Join Boldr Inc. as a Technical Support Representative and play a vital role in providing exceptional support to our clients. You will be the first point of contact for customer inquiries and issues, utilizing your problem-solving skills to deliver effective solutions and ensure customer satisfaction.
Join Allegis Global Solutions as a Technology Operations Analyst on the day shift, where you will play a pivotal role in ensuring seamless technology operations. Your analytical skills and technical expertise will help drive efficiency and innovation in our processes.
Full-time|On-site|Pasig, Metro Manila, Philippines
Join Umpisa Inc., where our goal is to position the Philippines on the global map as a premier tech hub.As a forward-thinking technology services firm, we collaborate with various industries to deliver innovative and transformative solutions through digital advancement, modern software development, and venture creation.We pride ourselves on developing world-class products and solutions that enhance the quality of life for organizations and individuals alike. We are looking for driven individuals to join our dynamic team, offering challenging and rewarding careers in software and product development, emerging technologies, and much more.Essential Skills:Commitment to our core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and Diversity.Excellent communication abilities.Outstanding analytical and problem-solving skills.Desire to collaborate within a self-organizing Scrum team using a scaled agile framework.Self-motivated with a passion for teamwork and client engagement.Job SummaryThe IT/Digital Procurement Coordinator will manage vendor onboarding, initiate purchase orders, process invoices, and oversee SaaS contract management for the Digital department. This role is crucial in ensuring timely processing of purchase orders in NetSuite, efficient handling of invoices in Rillion (Accounts Payable Management), and accurate maintenance of vendor and contract records in Torii (SaaS management platform). Effective communication with vendors is essential, along with strong attention to detail and organizational skills, as well as prior experience in procurement or SaaS operations.Key ResponsibilitiesMaintain up-to-date contracts and vendor details, monitor renewals, and liaise with business application owners.Coordinate vendor onboarding and act as the primary contact for vendor-related purchase orders and processes.Generate and manage purchase orders for software, services, and hardware.Ensure timely item receipts in NetSuite to facilitate invoice and bill processing in Rillion.Assist in reconciling invoices between NetSuite and SaaS management tools.Identify and implement enhancements to procurement and billing workflows.Support Tier 1 and Tier 2 operational activities.
While this position offers a hybrid work arrangement, on-site attendance is determined by business needs and company directives. A permanent work-from-home option is not available.Since 1998, Keywords Studios has been dedicated to transforming how players engage with their favorite games, evolving into a global team of over 12,000 experts across more than 70 studios in 26 countries. We pride ourselves on supporting video game developers and publishers with a diverse array of services including art, audio, testing, localization, and our rapidly expanding Player Engagement service line. Player Engagement encompasses technical support, community management, and trust & safety services for a variety of AAA and indie studios within the gaming sector.Join us as we work towards building vibrant player communities and delivering exceptional experiences! Role OverviewThe Workforce Management (WFM) Reports Analyst is tasked with generating regular run-rate and ad-hoc reports that are both accurate and submitted within established timelines. This role involves analyzing operational data, identifying trends, and delivering insights that facilitate performance management and strategic decision-making. The Analyst ensures data integrity, maintains reporting dashboards, and collaborates closely with WFM, Operations, and Leadership to provide actionable workforce intelligence.
Join Allegis Global Solutions as a Senior Business Analyst specializing in Salesforce during the midshift hours. You will play a crucial role in analyzing business needs, assessing system requirements, and facilitating the successful implementation of Salesforce solutions. Your expertise will help optimize processes and enhance operational efficiency. We value proactive individuals who can drive results and collaborate effectively within a dynamic team environment.
Full-time|On-site|Pasig, Metro Manila, Philippines
Boldr seeks a Technical Support Specialist T3 to join the team in Pasig, Metro Manila. This position centers on handling complex technical issues and supporting clients as they navigate technical challenges. The role helps ensure customers have a seamless experience when problems arise. Main responsibilities Troubleshoot and resolve advanced technical problems for clients Guide users through step-by-step solutions Deliver thorough and effective support to every customer Location This role is based in Pasig, Metro Manila, Philippines.
Full-time|On-site|Pasig, Metro Manila, Philippines
Join our rapidly expanding team at tasq-work as a Technical Support Representative (TSR) in Pasig! In this dynamic role, you will provide outstanding service to our esteemed clients through exceptional communication, adept problem-solving, and thorough customer profiling.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone, email, and chat.Resolve customer issues and complaints with a commitment to first-call resolution.Maintain precise and detailed records of customer interactions.Collaborate with team members to refine customer service processes.Provide comprehensive product and service information to assist customers effectively.Proactively pinpoint opportunities to enhance the customer experience.Achieve or surpass individual and team performance objectives.
Full-time|On-site|Pasig, Metro Manila, Philippines
About Boldr Boldr is a certified B-Corp with a mission to deliver strong client experiences while creating dignified, meaningful jobs in communities worldwide. The team spans five countries and over a thousand members, with plans to grow to 5,000 by 2027. Boldr’s culture centers on connecting people who share core values and making a positive impact together. Our Values Authenticity: Build meaningful connections. Curiosity: Pursue better solutions through questions and exploration. Dynamic: Adapt and evolve as challenges arise. Ambitious Vision: Combine big-picture thinking with operational excellence. Empathy: Foster partnerships rooted in understanding. Role Overview: Technical Support Specialist T3 Based in Pasig, Metro Manila, the Technical Support Specialist T3 handles complex technical queries and acts as a trusted advisor for both customers and internal teams. This role involves collaborating across departments, solving high-impact problems, and supporting improvements in product features, processes, and team growth. AI-informed solutions play a part in enhancing customer service. What You’ll Do Respond thoughtfully and personally to customer inquiries via chat, email, and video support. Use a consultative approach to help users succeed and identify opportunities for improvement. Triage incoming requests and highlight trends in customer issues for team awareness. Communicate accurate, complete information with empathy and professionalism. Support 60-70 customers each week, delivering efficient and meaningful assistance. Log, manage, and follow up on all customer support tickets. Troubleshoot and resolve product-related questions and technical issues. Diagnose and resolve issues involving APIs, webhooks, SDKs, and related technologies. Handle ad hoc tasks as requested by clients. Monitor client dashboards and platforms, proactively reaching out to customers who need extra support. Who Boldr Looks For Boldr values people who want to make an impact and support the company’s growth and purpose. Candidates who bring their full effort, unique strengths, and embody curiosity, adaptability, and authenticity will thrive here.
Join Egis Group as a Technical Designer specializing in Power Distribution. In this role, you will leverage your technical expertise to develop innovative solutions that meet the needs of our clients. Collaborate with engineers and project managers to ensure the successful execution of power distribution projects, while adhering to industry standards and best practices.
Full-time|On-site|Pasig, Metro Manila, Philippines
Join Umpisa Inc. in our mission to establish the Philippines as a global technology hub. We are an innovative tech services firm dedicated to partnering with diverse industries and clients to deliver transformative solutions through digital innovation, advanced software development, and venture building.Our commitment is to design impactful, world-class products and solutions that enhance the lives of organizations and individuals. We provide exciting and rewarding career opportunities in software development, product innovation, emerging technologies, and more for qualified candidates.Role Overview: As the Senior NetSuite Technical Lead, you will take ownership of the CLIENT’s financial ecosystem, prioritizing NetSuite. This hands-on position involves managing system configurations, integrations, security, and overall system health across various tools including NetSuite Planning & Budgeting (NSPB), Avalara, Rillion, FloQast, and banking platforms.You will collaborate closely with Finance, Tax, and Digital teams to balance daily operational support with strategic initiatives focused on scalability, automation, and optimization. This role demands a strong technical foundation combined with a systems architecture perspective.
Full-time|On-site|Pasig, Metro Manila, Philippines
At Keywords Studios, we harness our passion for games, technology, and media to build a comprehensive global services platform for the video game industry and beyond. Our mission is to be recognized as the leading provider of technical services across various domains.We empower top content creators and publishers to capitalize on our expertise throughout the entire lifecycle of interactive content. By doing so, we enable our clients to remain agile and focused on delivering the most captivating experiences.Trusted by many of the world's foremost video game companies, Keywords Studios collaborates with them from concept through development and live operations, leveraging our extensive service offerings at every stage. Visit www.keywordsstudios.com for more details.Job SummaryThis position is part of our expanding Total Rewards Centre of Excellence. The Global Compensation Analyst will provide analytical and operational support to the Global Compensation Senior Manager during a significant redesign and harmonization of compensation structures.The Analyst will facilitate operational processes related to global rewards, including maintaining business-as-usual (BAU) functions, performing benchmarking and job evaluations, conducting reward analyses, and supporting the annual merit and salary review cycle. This role also includes submitting benchmark surveys, updating pay ranges, and assisting with various reward-related transformation projects as needed.Strong analytical skills, meticulous attention to detail, and the ability to convert data into commercially relevant insights are essential for this role.Office LocationWhile primarily required to work within EU/APAC time zones, some flexibility can be accommodated.
Full-time|On-site|Pasig, Metro Manila, Philippines
At Umpisa Inc., we are driven by a vision to position the Philippines as a premier global technology hub.As a forward-thinking technology services organization, we collaborate with select industries and clients to develop pioneering solutions through digital transformation, innovative software development, and venture building.Our commitment is to design world-class products and solutions that empower organizations and individuals to enhance their lives. We provide stimulating and rewarding career opportunities in software development, product innovation, emerging technologies, and much more for the right talent.
Full-time|On-site|Pasig, Metro Manila, Philippines
At Keywords Studios, we harness our enthusiasm for gaming, technology, and media to build a comprehensive global services platform for the video game industry and beyond. Our objective is to establish ourselves as the premier provider of technical services across multiple service lines.We enable top content creators and publishers to utilize our expertise and capacity throughout the entire lifecycle of interactive content. This empowers our clients to stay lean, agile, and focused on crafting the most captivating experiences.Keywords Studios is a trusted partner for many of the world’s leading video game companies, collaborating with them during the concept, development, and live operations phases by leveraging our industry-leading service lines at every step. For more information, visit www.keywordsstudios.com.Job OverviewThis position is part of the expanding Total Rewards Centre of Excellence and will provide analytical and operational support to the Global Reward Transformation Manager during a crucial phase of compensation redesign and harmonization.The Analyst will assist in the review and implementation of global compensation frameworks and incentive plans for the years 2026–2027.As the organization transitions to a steady state, the role will shift to report to the Global Compensation Senior Manager, supporting the ongoing governance, maintenance, and delivery of Keywords’ global job architecture, pay frameworks, and incentive programs.This role demands strong analytical skills and meticulous attention to detail.Office LocationWork primarily within EU/APAC timezones, though flexibility can be offered.Key ResponsibilitiesIncentive Design & Transformation Support (Project Phase)Assist in data collection, plan mapping, and documentation of existing incentive arrangements.Conduct scenario modeling, cost impact analysis, and payout simulations.Support implementation activities, including auditing eligibility, ensuring data integrity, and testing within Workday.Governance, Policy & CommunicationsAssist in creating training materials for HR and business stakeholders.Systems & Process OptimizationCollaborate with HRIS to support the deployment and optimization of Workday Advanced Compensation.Create tools and templates to enable manager self-service.Enhance data quality, reporting accuracy, and process efficiency.Support the development and maintenance of Global Compensation frameworks.Assist with the annual compensation cycle delivery.Ensure compliance with internal governance and evolving pay transparency regulations.Provide operational support...
Full-time|On-site|Pasig, Metro Manila, Philippines
Join us at Boldr, a pioneering global B-Corp committed to providing exceptional client experiences while fostering dignified and meaningful employment opportunities in communities worldwide.As a member of our vibrant global team, you will connect with diverse individuals who share our common values and contribute to impactful change. Our ambitious goal is to grow our workforce to over 5,000 by 2027, expanding our reach and influence.Our Core ValuesWe believe in building meaningful connections through AUTHENTICITY.We excel through our CURIOSITY.DYNAMISM drives our growth.Our success is rooted in a blend of AMBITIOUS VISION and OPERATIONAL EXCELLENCE.We foster great partnerships through EMPATHY.Your RoleAs a Senior HRIS Specialist, you will be the technical backbone of our People Technology function. Your responsibilities will include overseeing the administration, configuration, and optimization of our core HR systems, ensuring their efficiency to support an outstanding employee experience.In this role, you will act as the technical and functional authority for our People systems, managing governance, access design, and workflow optimization. This is an engaging, hands-on position perfect for those who thrive in enhancing workflows and ensuring seamless system integration across the organization.Your technical expertise, analytical mindset, and strong customer service orientation will be essential in supporting system users.
Full-time|Remote|Remote — Pasig, Metro Manila, Philippines
Join the innovative team at Keywords Studios as a Junior Treasury Analyst. This exciting remote opportunity allows you to collaborate with the Senior Treasury Analyst and contribute to our Group's treasury operations. As a vital member of our Treasury team, you will handle various tasks, including global bank account management, administering our treasury management system, and managing day-to-day treasury activities. You will serve as a primary point of contact for routine banking matters and liaise with internal business partners. This role offers an excellent chance to establish a solid foundation in treasury management within a fast-paced and dynamic environment.Key Responsibilities: Monitor daily cash positions and reconcile discrepancies between treasury transactions and bank statements. Oversee exceptions within the Treasury Management System and coordinate with banks and system vendors to resolve issues. Maintain data integrity in the Treasury Management System and assist users with payment-related inquiries. Support the management and administration of bank accounts across various banking platforms, including user setup and onboarding of new accounts. Assist in global cash position reporting and analysis. Timely execution of treasury payments, including debt servicing, foreign exchange, M&A activities, dividends, and intercompany funding. Facilitate foreign exchange trade confirmations. Manage the administration of the group’s credit card programs and users. Address treasury requests and inquiries via Service Now. Provide coverage for essential treasury and cash management functions for markets in non-European time zones, including Australia, Asia, and the US West Coast. Collaborate with internal stakeholders such as IT, Legal, Company Secretary, and Internal Auditors to provide required financial information and support. Assist with compliance to the local Philippines SEC security requirements. Prepare ad-hoc treasury reports as needed. Ensure adherence to internal controls, policies, and regulatory standards. Support treasury projects and enhancements to improve efficiency and effectiveness. Qualifications: Fluent in written and spoken English (C1); additional languages are advantageous but not required. Recognized bachelor’s degree and/or Treasury qualification. A minimum of 2+ years’ experience in treasury or finance, ideally in a large multinational organization. Experience in managing multicurrency bank accounts. Familiarity with Treasury Management Systems (FIS – Integrity) is preferred, but not mandatory. Strong IT skills, particularly in Excel. Experience with banking platforms such as Citibank and/or HSBC is preferred but not essential.
Full-time|On-site|Pasig, Metro Manila, Philippines
Join Umpisa Inc., a trailblazer in technology services, as we strive to position the Philippines as a global tech hub.At Umpisa Inc., we collaborate with diverse industries to develop innovative solutions through digital transformation, cutting-edge software development, and strategic venture building.Our mission is to create impactful products that enhance the quality of life for organizations and individuals alike. We offer challenging and fulfilling careers in software development, product innovation, and emerging technologies for the right candidates.As an Information Security Analyst (SME), you will:Safeguard our organization’s information assets by designing, implementing, and maintaining robust security controls, policies, and best practices. This role provides hands-on technical expertise, risk assessment, and advisory support across the business, ensuring compliance with security standards while enabling secure business operations.Monitor compliance with applicable regulations and standards (e.g., ISO 27001, NIST) by supporting the implementation of security policies.Engage in internal, external, or regulatory audits as necessary.Contribute to various projects and tasks as assigned.
