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Experience Level
Entry Level
Qualifications
The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a keen attention to detail. A background in IT support or related fields is preferred. Familiarity with technical support software and tools is a plus. A proactive attitude and willingness to learn are essential for success in this role.
About the job
Join Arete Technologies Inc. as a Technical Support Specialist and become a crucial part of our dedicated team. In this role, you will provide exceptional technical assistance to our clients, ensuring that their needs are met with efficiency and professionalism. Your expertise will help troubleshoot issues and deliver solutions, making you an integral component in maintaining our reputation for outstanding customer service.
About Arete Technologies Inc.
Arete Technologies Inc. is a forward-thinking technology company located in Richmond, Virginia. We are committed to delivering innovative solutions that empower businesses to thrive in a digital world. Our team is passionate about technology and dedicated to providing the highest level of service to our clients.
Join the Sustainability Wave with AMCS About Us:AMCS Group is a leading sustainability software provider headquartered in Ireland, with a strong presence across Europe, the USA, and Australasia. Our team of over 1,300 talented professionals spans 22 countries, dedicated to delivering innovative technology solutions that pave the way for a carbon-neutral futu…
Empower Brands is hiring an IT Support Analyst based in Richmond, Virginia. This role serves as the first point of contact for technical support across the company, assisting employees throughout the United States. The position covers a wide range of technical issues, including desktops, laptops, mobile devices, and peripherals. Investigating root causes, creating checklists for recurring issues, and recommending new procedures or training to prevent future incidents are key parts of the job. The analyst will work both independently and alongside other IT team members. Main responsibilities Provide prompt and courteous technical support in person, by phone, web conference, and email. Troubleshoot and resolve hardware and software help desk requests. Perform user administration tasks while following security protocols. Configure user applications following documented standards. Manage email accounts and distribution lists using Google Workspace or Office365. Set up laptops, desktops, and mobile devices for employees. Install and configure IP phones and related services. Support basic network functions at multiple sites, such as configuring firewalls and setting up Wi-Fi. Monitor and manage the helpdesk ticket queue to ensure timely resolution and meet service level agreements. Provide backup support to other IT team members as needed. Escalate complex issues to the appropriate IT staff when required. Document solutions and contribute to the IT knowledge base. Take on additional IT department tasks as assigned. Skills and qualities Clear communication skills for working with end-users and colleagues. Strong problem-solving skills for diagnosing and resolving technical issues. Ability to manage multiple tasks and set priorities effectively. Comfortable working independently and as part of a team.
Full-time|$50K/yr - $60K/yr|On-site|Richmond, VA, United States
About AvePointSecure your future with AvePoint, a global frontrunner in data management and governance. With over 21,000 clients worldwide, we empower organizations to modernize their digital workplaces using Microsoft, Google, Salesforce, and other collaboration tools. Our extensive channel partner program features over 3,500 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.At AvePoint, we prioritize investment in our employees. We believe that agility, passion, and teamwork are essential for success, creating a culture where you are empowered to take initiative, learn from others, and shape your career to unleash your full potential!OverviewAre you a tech-savvy problem solver with a passion for cloud solutions and artificial intelligence? As a Technical Support Analyst, you won’t just resolve issues; you’ll be an essential part of a team that maintains our cloud services and helps our customers stay ahead in a rapidly changing digital landscape. If you’re eager to kickstart your career at the crossroads of customer success and cutting-edge technology, this role is perfect for you.Your ResponsibilitiesCloud & AI Product Support: Master our software suite, specializing in Microsoft technologies and cloud platforms such as Azure and Office 365. Analyze and troubleshoot software issues, leveraging data logs and development resources to resolve complex challenges in the Microsoft Cloud.Customer Success Advocacy: Act as a trusted partner for our clients by delivering effective, empathetic, and prompt solutions via phone, email, and remote support. Guide customers through implementing and optimizing our products to maximize benefits from our cloud-based and AI-enhanced tools.Collaborative Troubleshooting: Work closely with cross-functional teams to address issues and improve our products. From reviewing logs to performing root cause analysis, you will play a pivotal role in enhancing our offerings.
Full-time|On-site|110 Continental Drive, Richmond, KY 40475
About Us:Challenge Manufacturing is committed to achieving operational excellence through the empowerment of our employee-owners. As a premier tier 1 supplier of intricate metal assemblies within the global automotive sector, we are dedicated to pioneering solutions for future mobility. We believe that the most innovative ideas stem from diverse individual perspectives, and when combined with the collaborative spirit of our industry leaders, we can overcome any challenge. Our team members take immense pride in their contributions, embodying our core values of safety, ownership, and teamwork daily; they are the heartbeat of our operations.As one of the largest employee-owned automotive enterprises in North America, Challenge provides a unique advantage through our Employee Stock Ownership Plan (ESOP). This program empowers all employee-owners with shares of the company, awarded annually, serving as a valuable retirement benefit that appreciates over time. Being part of our ESOP means sharing in the fruits of Challenge's success!Challenge is #QualityDriven and #PeoplePowered!Your Responsibilities:Deliver products to both internal and external customers promptly and accurately.Maintain accurate inventory levels and ensure they are consistently upheld.Safely operate industrial trucks powered by liquefied gas or electricity, equipped with lifting devices (forklifts).Work within the Weld/Assembly area of the plant.Schedule:This position operates on the 2nd shift, Monday through Friday, from 2:30 PM to 11:00 PM, located at our facility in Richmond, KY.
Engage in food preparation with a solid understanding of food safety practices.Skillfully follow recipes as directed by the Sous Chef and Chef de Cuisine.Expertly execute dishes while shucking fresh oysters.Maintain a clean workstation and prepare for the next shift.Collaborate effectively with fellow line cooks and the service team at Commonhouse.
Contract|$18/hr - $38/hr|Hybrid|Richmond, Virginia, United States
This short-term contract role supports the Virginia Department of Health’s Oracle Health EHR system in Richmond, VA. The Technical Support Analyst III works on a hybrid schedule from May 11, 2026, through June 30, 2026. Compensation ranges from $18 to $38 per hour on a 1099 basis. The position focuses on healthcare IT, serving as both an EHR Security Analyst and Application Support Specialist. Role overview This analyst plays a key role in maintaining secure access to the EHR platform. Daily work centers on defining and managing user access controls, supporting Tier 1 EHR users, and ensuring compliance with HIPAA and other healthcare security standards. The position requires close collaboration with IT staff, security officers, and compliance teams to maintain system integrity and support public health operations. What you will do Define, manage, and enforce user access policies, security roles, and permissions in the EHR system Map and maintain EHR position definitions, including Millennium positions, user preferences, and OHPAC security groups Monitor and enforce access control policies to ensure users have appropriate permissions for their roles Support identity and access management processes such as Active Directory, SSO, and MFA Participate in EHR system upgrades, patches, and ongoing maintenance Monitor user activity with tools like P2Sentinel to identify trends and potential security risks Security and compliance Conduct internal security audits to identify vulnerabilities and reduce risk Work with security and compliance teams to meet HIPAA, HITECH, and organizational requirements Help develop and maintain security policies, procedures, and documentation Support internal and external audit processes Respond to and investigate EHR-related security incidents, ensuring timely resolution and reporting Application process Applications are reviewed on a rolling basis until the position is filled. Early applications are encouraged.
Speechify seeks a Senior Software Engineer in Richmond, VA to focus on Windows and desktop applications. This position involves shaping the way users experience our products through thoughtful software design and development. Key responsibilities Design and build desktop applications tailored for Windows platforms Maintain and improve existing software, supporting accessibility for a wide range of users Collaborate with engineering, product, and design teams to align on goals and deliverables Consistently deliver reliable, high-quality software within set timelines Our mission Speechify is dedicated to making reading accessible for everyone. The team creates tools that help people connect with content in new and meaningful ways.
Join our innovative team at CapTech Consulting as a Senior SaaS Applications Engineer, where you will play a crucial role in developing and enhancing our software as a service applications. You will work collaboratively with cross-functional teams to design scalable and reliable solutions that meet the diverse needs of our clients. If you are passionate about technology and thrive in a dynamic environment, we invite you to apply!
Join our dynamic team as a Deskside Support Technician, where you will be the first point of contact for technical support. Your role will involve troubleshooting hardware and software issues, providing exceptional customer service, and ensuring that our employees have the tools they need to succeed.
Join our team as a Deskside Support Specialist at Artech Information Systems LLC in Richmond, Virginia! We are seeking a motivated and tech-savvy individual who can deliver exceptional support to our clients. In this critical role, you will be responsible for troubleshooting hardware and software issues, providing on-site assistance, and ensuring a seamless technology experience for our users.
Join us at usm2 as a Program Analyst where you will play a pivotal role in analyzing and improving our programs. We seek a detail-oriented professional who can translate data into actionable insights and drive project success.
Join our dynamic team as a Deskside Support Technician, where you'll be the frontline in providing exceptional technical assistance and support to our valued clients. Your expertise will ensure that our users can effectively navigate technology and maintain productivity without interruption.In this role, you will troubleshoot hardware and software issues, assist with installations, and provide hands-on support to enhance user experience. Your problem-solving skills and technical knowledge will be crucial in implementing solutions swiftly and efficiently.
Are you an innovative Business Systems Analyst looking to drive change and improve business processes? At Arete Technologies, Inc., we are seeking a dedicated professional to join our team in Richmond.Your primary responsibilities will include reviewing impacted business processes and collaborating with stakeholders to identify opportunities for enhancement that lead to cost savings, improved quality, increased efficiency, reduced risk, and shorter cycle times.As a Senior Business Systems Analyst, you will generate comprehensive system requirements, develop epics and user stories for Agile software development, and work alongside the product owner to create and maintain project backlogs. You will articulate and document user system requirements, proactively engage with product owners to ensure successful implementations align with business processes, and conduct joint application design sessions. Additionally, you will develop and interpret data flow diagrams, making recommendations regarding screen flows, process flows, and reporting needs.
Epworth is seeking a Technology Support Specialist to help keep systems running reliably for clients in Richmond. This position focuses on troubleshooting and resolving a range of IT issues, supporting daily operations across the organization. Role overview This role centers on providing technical support and working through problems as they arise. The Technology Support Specialist will address user concerns, identify root causes, and help maintain the stability and efficiency of Epworth’s technology environment. What you will do Troubleshoot and resolve IT issues as they are reported Support users to ensure a smooth technology experience Contribute to the ongoing improvement of Epworth’s technical capabilities Location This position is based in Richmond.
Join Arete Technologies Inc. as a Senior Business Analyst and play a pivotal role in driving strategic initiatives and delivering solutions that enhance business performance. In this position, you will collaborate with cross-functional teams to analyze requirements, develop business cases, and implement data-driven solutions that align with organizational goals.
Join Arete Technologies Inc. as a Technical Support Specialist and become a crucial part of our dedicated team. In this role, you will provide exceptional technical assistance to our clients, ensuring that their needs are met with efficiency and professionalism. Your expertise will help troubleshoot issues and deliver solutions, making you an integral component in maintaining our reputation for outstanding customer service.
Join our dynamic team at 360IT Professionals as a Mid-Level Business Analyst. We are looking for an analytical thinker who is passionate about leveraging data to drive business decisions. In this role, you will work closely with stakeholders to identify their needs and develop solutions that enhance operational efficiency.Your responsibilities will include gathering and analyzing data, creating comprehensive reports, and presenting findings to key stakeholders. You will play a crucial role in shaping our strategies and helping us achieve our business goals.
About Red Energy Red Energy serves over 1 million customers across Australia, with a strong focus on customer service. Backed by Snowy Hydro and fully Australian-owned, Red Energy has earned 14 consecutive Canstar Blue Awards for best overall service among Victorian electricity providers. Role Overview The Corporate Development team is looking for a Business Analyst - Data & Reporting for a 12-month fixed-term contract. This position will support the Core Retail Platform transformation project, a key initiative in Australia’s evolving energy market. Location and Flexibility This role is based at the Bryant & May Building in Cremorne, Richmond, Victoria. The team works on a hybrid schedule: three days in the office and two days remote each week. What You Will Do Support the implementation of the Core Retail Platform transformation project Map and improve business processes, with a focus on enhancing data capabilities Work closely with stakeholders to understand their priorities and align them with commercial objectives Assess and document information flows within the organization to help establish future capabilities Apply your understanding of data models and data architecture to support complex, data-driven projects Ensure data integrity and reliability across reporting and analytics initiatives Adapt quickly to shifting priorities in a changing business environment What We’re Looking For Strong technical expertise in data and reporting, with hands-on experience in data models and architecture Proven track record delivering projects focused on data and reporting Excellent interpersonal and stakeholder engagement skills Solid business process knowledge Ability to work proactively, remain calm under pressure, and make informed decisions Comfort working in a setting where priorities and requirements may shift frequently
Full-time|On-site|Richmond, Virginia, United States
Collaborate with stakeholders to gather and assess business requirements, ensuring a clear understanding of their goals and objectives.Prepare comprehensive documentation of specifications and process flows to support development teams effectively.Work alongside cross-functional teams to devise innovative business solutions that align with organizational needs.Lead workshops and meetings aimed at eliciting requirements and validating proposed solutions.Aid in testing initiatives to confirm that solutions fulfill business criteria and performance expectations.Deliver training and ongoing support to users for new systems and enhancements.Continuously monitor industry trends and best practices to enhance processes and systems.
Join Arete Technologies Inc. as a Senior SharePoint Business Analyst, where you will play a critical role in enhancing our digital collaboration tools and improving business processes. In this position, you will analyze business requirements, design SharePoint solutions, and work closely with stakeholders to ensure effective implementation and user adoption.