Technical Support Systems Consultant

KrugerQuito, Pichincha, Ecuador

On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications:- Degree in Technology or completed university studies in Systems/Telecommunications. Experience in: Administration of email platforms (Google Workspace) Management of physical and digital asset inventories Technical information backups Data network support Installation and updating of licensed, open-source, and proprietary software; basic hardening and post-installation checklist Help desk support: ticket management, classification, and resolution; root cause documentation; SLA/OLA compliance End-user technology support: TVs/monitors, laptops/desktops, Wi-Fi repeaters, IP/mobile phones, peripherals Equipment monitoring: health alerts review, antivirus updates, and preventive action execution Required Knowledge: Asset management Windows 10/11, basic knowledge of macOS/Linux; remote access tools (AnyDesk/TeamViewer)

About the job

Join Kruger as a Technical Support Systems Consultant!

Are you passionate about technology and technical support? Do you enjoy ensuring that infrastructures are operating optimally? At Kruger, we are looking for a dedicated Technical Support Systems Consultant who will be responsible for maintaining the operability and security of our internal systems, networks, and technological platforms.

Modality: On-site

About Kruger

Kruger is a leader in technological solutions, dedicated to enhancing operational excellence and providing cutting-edge support to ensure that our infrastructures run smoothly and securely. Become part of a dynamic team that values innovation and teamwork.

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