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Technology Manager

Cruise PlannersCoral Springs
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Competencies:Proficient in overseeing diverse technology resources including Project Managers, Developers, and QA professionals. Skilled in engaging both internal and external stakeholders to understand business requirements, collaborating with Project Managers to ensure successful project outcomes. Adept at learning complex software systems and providing training to others on their functionality and relevance within the organization. Capable of developing and implementing plans for new software applications aimed at enhancing efficiency and expanding organizational capabilities. Experience working with senior management on a broad range of technology projects. Understanding of overall business practices (such as sales, finance, marketing) and how technology can facilitate these processes. Ability to represent the technology team as a stakeholder when interfacing with other departments for company-wide initiatives.

About the job

The Technology Manager is responsible for the strategic planning, execution, and evaluation of internal projects. This role involves managing resources, timelines, and budgets while ensuring adherence to quality standards and software development life cycle (SDLC) protocols. You will oversee issue management, risk assessment, and project change requests to guarantee the timely and successful delivery of projects. This position will also play a key role in process enhancement initiatives aimed at refining project outcomes, ensuring each project meets quality deliverables within the agreed timeframes and budgetary constraints.

Key Responsibilities:

  • Lead technological research aligned with organizational objectives, strategies, and user needs.
  • Coordinate project completion by aligning resources and timelines across technology and business units.
  • Deliver direct training to users on the various technology tools available, both onsite and during events.
  • Propose IT strategies, policies, and procedures by analyzing organizational results; identifying challenges; assessing trends; and forecasting needs.
  • Collaborate effectively with all segments of the technology team (including Project Managers, Quality Assurance, Developers, Support, Business Analysts, Business Intelligence, and senior management) to ensure project execution aligns with the technology leadership's vision.
  • Contribute to team success by achieving related outcomes as necessary.

The responsibilities outlined are meant to provide an overview of the essential functions of the role and are not exhaustive.

About Cruise Planners

Join a dynamic and enjoyable industry recognized as a premier workplace, having earned the Sun Sentinel Top Workplaces award for five consecutive years. We seek a personable, proactive, travel-loving individual who thrives in a people-oriented environment. This is an exceptional opportunity for a motivated Technology Manager eager to make a significant impact within a fast-paced and growing travel franchise. The ideal candidate will possess a strong foundation in both business and technology, along with extensive knowledge of the software development landscape.

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