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Technology Program Analyst II at gomotive | Remote Pakistan

MotivePakistan - Remote; Remote - Islamabad; Remote - Lahore
Remote Full-time

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Experience Level

Mid to Senior

Qualifications

Proficient understanding of business processes and technology integration. Experience with Salesforce and related tools. Excellent communication and collaboration skills. Ability to manage multiple projects simultaneously.

About the job

Who We Are:

Motive empowers organizations running physical operations with innovative tools designed to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can streamline the management of drivers, vehicles, equipment, and fleet-related expenses within a unified system. Coupled with cutting-edge AI technology, the Motive platform provides comprehensive visibility and control, significantly minimizing manual workloads through automation and task simplification.

Serving nearly 100,000 clients, from Fortune 500 corporations to small enterprises, Motive operates across diverse industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Learn more at gomotive.com.

About the Role:

As a Technology Program Analyst II, you will report to the Manager of Technology Operations, overseeing the systems and tools that power our Global Solutions Engineering Organization, such as Salesforce, Slack, Jira, Scoro, and others. We seek an experienced, dynamic, and growth-oriented professional to enhance the agent experience rooted in Salesforce and its ecosystem. If you possess a keen interest in understanding business needs and designing efficient, high-quality, and scalable solutions, you are a perfect fit. You prioritize customer and user experience while identifying improvement opportunities.

What You'll Do:

  • Gain insights into business needs and leverage your technology expertise to design processes and automations for optimal tool configurations.
  • Engage in evaluating and selecting technology tools for internal teams.
  • Assist management team members in achieving technology objectives.
  • Oversee requests for system access and tool configuration.
  • Triage daily issues related to internal and external tools.
  • Collaborate with IT and engineering to implement and troubleshoot new processes and workflows.

What We’re Looking For:

  • 5+ years of experience in a technology operations role or as a Salesforce Business Analyst.
  • A profound and continually evolving understanding of Salesforce Sales Cloud and its ecosystem, including third-party products.
  • Strong project management skills with the ability to work effectively in a team environment.

About Motive

Motive is a trailblazer in providing innovative solutions that empower organizations to enhance their operational efficiency. With a diverse client base, we are committed to delivering industry-leading tools that revolutionize the way businesses manage physical operations.

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