Telecaller for Citibank Premium Process

Weblee TechnologiesMumbai

On-site Full-time

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Experience Level

Entry Level

Qualifications

Ideal candidates should have a strong command of English and Hindi, with previous experience in telecalling or customer service preferred. A bachelor's degree is recommended but not mandatory. We value individuals who are self-starters, have a positive attitude, and are eager to learn and grow within our organization.

About the job

Join our dynamic team at Weblee Technologies as a Telecaller for the premium process at Citibank. We are looking for enthusiastic and motivated individuals who are passionate about customer service and possess excellent communication skills. In this role, you will be responsible for engaging with customers, addressing their queries, and providing them with top-notch service to enhance their banking experience.

About Weblee Technologies

Weblee Technologies is a leading technology solutions provider in India, specializing in customer service and support. Our commitment to excellence and innovation has positioned us as a trusted partner for numerous prestigious clients, including Citibank. We promote a collaborative and inclusive work environment where every team member can thrive.

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Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller for the esteemed Citi Bank Premium Process. This role involves engaging with clients to provide exceptional service and support, ensuring a premium banking experience.

Jul 13, 2017

Apply

Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join Weblee Technologies as a Telecaller in the Premium Process for Citi Bank. In this dynamic role, you will engage with customers, providing exceptional service and support to enhance their banking experience. You will be responsible for managing customer inquiries, addressing concerns, and promoting various banking products effectively.

Jul 12, 2017

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Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team as a Telecaller for the prestigious Citi Bank Premium Process. In this role, you will be responsible for engaging with customers, providing exceptional service, and promoting our premium banking products. Your excellent communication skills and customer-centric approach will be key to your success in this position.

Jul 17, 2017

Apply

Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller for the prestigious Citi Bank Premium Process. In this role, you will engage with clients, providing exceptional customer service and support, while promoting various banking products. Your ability to communicate effectively and empathize with clients will be key to your success.

Jul 15, 2017

Apply

Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join Weblee Technologies as a Telecaller for the prestigious Citi Bank Premium Process. We are looking for enthusiastic individuals who excel in communication and have a passion for customer service. In this role, you will be the voice of Citi Bank, assisting customers with their queries and providing them with exceptional service.

Jul 13, 2017

Apply

Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller for the prestigious Citi Bank Premium Process. In this role, you will be responsible for engaging with potential customers and providing them with information about premium banking services. You will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues effectively.

Jul 12, 2017

Apply

Telecaller for Citi Bank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller for the prestigious Citi Bank Premium Process. In this role, you will be responsible for engaging with customers, providing exceptional service, and promoting various banking products. We are looking for enthusiastic individuals who possess excellent communication skills and a passion for customer satisfaction.

Jul 17, 2017

Apply

Telecaller for Premium Banking Services at Citi Bank

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller, specializing in premium banking services for Citi Bank. In this role, you will be responsible for engaging with customers, providing top-notch service, and promoting our banking products. Ideal candidates will possess excellent communication skills, a strong customer service orientation, and the ability to thrive in a fast-paced environment.

Jul 14, 2017

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Telecaller for Premium Banking Services at Citi Bank | Mumbai

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller specializing in premium banking services at Citi Bank. This role requires excellent communication skills and a customer-centric approach to deliver exceptional service to our clients. As a Telecaller, you will engage with customers, address their inquiries, and promote banking products tailored to their needs.

Jul 15, 2017

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Telecaller for Citi Bank Premium Process in Mumbai

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecaller for the esteemed Citi Bank Premium Process in Mumbai. This role is perfect for individuals who thrive in a fast-paced environment and are keen to provide outstanding customer service. As a Telecaller, your primary responsibilities will include:Engaging with customers to understand their banking needs.Providing information about Citi Bank's premium services and offerings.Assisting customers with their queries and ensuring a superior customer experience.If you are passionate about helping customers and have excellent communication skills, we would love to hear from you!

Jul 13, 2017

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Telecalling Officer for Banking Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecalling Officer specializing in the banking sector. In this role, you will engage with potential customers, promoting banking products and services to enhance customer satisfaction and drive sales.Your responsibilities include making outbound calls to existing and prospective clients, addressing inquiries, and providing detailed information about our banking offerings. You will play a crucial role in assisting clients in understanding their financial options, thus contributing to our company's growth.

Jul 13, 2017

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Telecalling Officer - Banking Process

Weblee Technologies

Full-time|On-site|Mumbai

Join our dynamic team at Weblee Technologies as a Telecalling Officer focusing on banking processes. In this role, you will be responsible for engaging with clients, addressing their queries, and promoting our banking services. Your communication skills will play a crucial role in enhancing customer satisfaction and driving business growth.

Jul 13, 2017

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Telecaller for Citibank Premium Process

Weblee Technologies

Full-time|On-site|Mumbai

Jul 13, 2017

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Telecaller Associate - Lending Collections

Paytm

Full-time|On-site|Mumbai, Maharashtra

Job Role: TelecallerJob Location: Goregaon, MumbaiEducation: GraduationAbout Us:Paytm is at the forefront of India's mobile payments and financial services distribution. We are the pioneers of the mobile QR payments revolution in India, dedicated to building innovative technologies that empower small businesses to thrive in payments and commerce. Our mission is to serve half a billion Indians, integrating them into the mainstream economy through cutting-edge technology.About the Team:The collections team acts as a vital liaison between creditors and consumers, responsible for monitoring accounts for overdue payments, reporting collection activities, addressing client inquiries, and devising effective repayment strategies.About the Role:As a Telecaller Associate, you will be tasked with achieving collection targets for your assigned branches. You are expected to meet product-specific collection goals while adhering to all legal guidelines relevant to collection agencies and in-house collections.Expectations/Requirements:1. Meet collection targets set for the assigned branch.2. Achieve product-specific collection targets.3. Ensure compliance with legal guidelines governing the entire collection structure.4. Monitor adherence to legal standards by collection agencies and in-house collectors.5. Uphold the Code of Conduct consistently.6. Vigilantly oversee collection processes to identify and mitigate fraudulent practices.Skills That Will Help You Succeed:1. Minimum of 1 year of relevant experience in a collections role.2. Excellent communication skills.3. Strong negotiation skills with a results-driven mindset.4. Strong relationship-building and leadership capabilities.5. Proficiency in computer applications.6. A growth-oriented mindset.7. Proven track record of success and achievement.8. Openness to experimentation and continuous improvement.Why Join Us:1. Be part of a collaborative, output-driven environment that fosters technological synergy across businesses.2. Enhance revenue per user through increased cross-selling opportunities.3. Receive comprehensive feedback from peers to support their objectives.4. Experience mutual respect within a culture that values earned recognition.

Apr 8, 2026

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Branch Banking Manager

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Join our dynamic team as a Branch Banking Manager where you will lead and oversee the daily operations of our branch, ensuring exceptional customer service and adherence to banking regulations. You'll be responsible for managing staff, developing growth strategies, and fostering a strong relationship with our clients. This is an exciting opportunity to make a significant impact in the banking sector.

Mar 25, 2026

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Vice President/Manager - Banking Alliances

Unlimit

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Unlimit is seeking a Vice President or Manager to lead its Banking Alliances function in Mumbai. This position focuses on developing and executing partnerships with banks that support the company’s growth strategy. Role overview The Vice President/Manager will identify new opportunities for collaboration with banking partners. Building and maintaining strong relationships will be central to the role, as will negotiating agreements that align with Unlimit’s objectives. Key responsibilities Drive the creation and management of banking alliances to support business goals Identify and evaluate new partnership opportunities within the banking sector Negotiate terms and agreements with partner institutions Lead and mentor a team focused on alliance development Apply industry knowledge to shape strategies that strengthen Unlimit’s market position Requirements Strategic leadership experience in banking or financial partnerships Strong relationship-building and negotiation skills Ability to guide a team and implement partnership strategies In-depth understanding of the banking industry

Apr 29, 2026

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Program Manager - Private Banking

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This Program Manager role in Private Banking is based in Mumbai, Maharashtra, and centers on enhancing the value proposition for Ultra High Net Worth Individuals (U-HNI). The position involves leading key initiatives and strengthening client offerings within a major financial institution. Role Overview Drive improvements to the Private Banking client experience, supporting client acquisition, retention, and portfolio growth. Manage the YES PRIVATE Program, including strategic partnerships, concierge services, and vendor relationships. Develop and execute marketing campaigns, curate lifestyle event calendars, and establish comprehensive marketing and communications strategies. Core Responsibilities Oversee program initiatives and maintain competitive benchmarking trackers. Design marketing materials such as brochures, pitchbooks, and handbooks. Monitor Customer Value Proposition (CVP) enablers and event monetization from planning through execution, ensuring alignment with industry standards. Prepare training content for frontline staff and presentations for senior management. Handle vendor payment processing and maintain accurate records. Collaboration and Teamwork Work closely with teams across marketing, legal, compliance, wealth management, cards, and liability products to deliver on strategic projects. Deliver training to frontline staff on program initiatives and updates. Risk and Compliance Model exemplary conduct in line with the group’s code of conduct. Maintain strong governance practices and proactively communicate potential risks to senior management and stakeholders. Understand and manage regulatory and legal frameworks related to banking and investment products. Identify and address risks associated with program products and processes, ensuring compliance with all internal and external policies. Requirements Minimum 6 years of relevant experience. Advanced proficiency in Microsoft Excel and PowerPoint. Strong execution skills and ability to work effectively in teams. Understanding of U-HNI consumer behavior. High sense of ownership, accountability, and integrity. Excellent communication and interpersonal skills. Commercial awareness and sound business judgment. Discipline and adherence to high professional standards.

Apr 21, 2026

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Executive Director - Corporate Coverage (Wholesale Banking) - India

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Full-time|On-site|Mumbai

Job Purpose:Drive the Corporate Banking Strategy for India, targeting companies with revenues between USD 250 million and USD 1 billion.Onboard and cultivate relationships with high-potential new clients entering the bank.Adhere strictly to the Target Market Risk Acceptance Criteria for this segment.Collaborate with Product Partners to meet revenue targets and achieve predetermined return thresholds.Ensure compliance with the bank’s credit quality standards and perform post-disbursal monitoring and control.Maintain a balanced risk/reward profile while committing to ethical practices and upholding the sales and service culture within the industry.Key Accountabilities:Achieve revenue and return targets individually and collaboratively with the team.Engage with senior client management to develop solutions for complex financial needs, fostering relationships with key decision-makers within the client portfolio.Create and execute a targeted list of prospective accounts for onboarding while identifying cross-selling opportunities.Coordinate internally to ensure the successful implementation of client transactions.Keep comprehensive and updated records of credit, mandates, and industry sectors. Monitor the credit quality of the portfolio and alert senior management to any deteriorating credit conditions.Review applications for new business and renewals thoroughly.Evaluate and analyze all client information including financial statements, management accounts, feasibility studies, market research, valuation reports, and due diligence documents.Negotiate and finalize financing documents in collaboration with internal and external legal teams and operational support.Prepare budgets and reports for senior management review.Participate in internal and external meetings, conference calls, and produce detailed meeting reports.Gain a thorough understanding of the bank's Wholesale Banking products and associated processes.Comply with process KPIs, ISO9001 standards, operational risk management, business continuity planning, and internal audit requirements.Ensure compliance with all KYC (Know Your Customer) regulations set forth by the RBI and FAB's internal guidelines for all managed clients.Maintain housekeeping in pipeline management, overdue credit applications, and deferrals.

Oct 10, 2025

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Corporate Investment Banking Associate

RJ Capital Overseas Pvt. Ltd.

Full-time|On-site|Mumbai

Are you passionate about finance and eager to navigate the dynamic world of corporate investment banking? If you possess a sharp analytical mind and a thorough understanding of financial markets, this role may be the perfect fit for you.As a Corporate Investment Banking Associate at RJ Capital Overseas Pvt. Ltd., you will be responsible for delivering a wide array of financial services tailored to corporations, institutions, and government entities. Your role will involve managing diverse corporate, strategic, and financial opportunities, including:Mergers and AcquisitionsDebt and Equity Financing (Bonds and Shares)Corporate LendingPrivatization InitiativesInitial Public Offerings (IPOs)In addition to these responsibilities, you will have opportunities to advise clients on management buyouts, capital raising, strategic consulting, and the identification and securing of new deals.

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Program Lead - Private Banking

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Full-time|₹3M/yr - ₹3.5M/yr|On-site|Mumbai, Maharashtra, India

Role overview weekday-1 is hiring a Program Lead - Private Banking based in Mumbai. This full-time role centers on managing programs that influence client engagement, product development, and customer campaigns for private banking clients. The position suits an experienced professional who can oversee initiatives that shape the experience of high-net-worth individuals. What you will do Lead and coordinate strategic programs for private banking clients. Oversee product strategy and support new offerings designed for affluent customers. Manage client engagement campaigns from planning through execution. Work with cross-functional teams to deliver projects on schedule and within scope. Enhance the client experience by anticipating the needs of high-net-worth individuals. Requirements At least 8 years of experience, ideally in private banking or related financial services. Strong program management and product strategy background. Proven ability to manage complex, cross-functional initiatives end to end. Thorough understanding of private banking products and the needs of affluent clients. Location Mumbai, Maharashtra, India Compensation Salary: ₹3,000,000 - ₹3,500,000 (INR 30-35 LPA)

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