Qualifications
Strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal. Familiarity with telecom operations and call management systems is a plus. Ability to work effectively in a team-oriented environment. Prior experience in a BPO setting would be advantageous.
About the job
Join our dynamic team at Adeeba E-Services Pvt Ltd as a Telecom Call Blocking Specialist. In this role, you will be responsible for managing and executing call blocking processes to ensure a seamless communication experience for our clients. Your expertise will contribute to enhancing our operational efficiency and customer satisfaction.
As a part of our team, you will engage in various tasks that include monitoring call activities, implementing call block protocols, and collaborating with technical teams to resolve any issues that arise. Your role is pivotal in maintaining the integrity of our telecom services.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading player in the BPO sector, specializing in providing exceptional support services in telecommunications. Based in Kolkata, we pride ourselves on our commitment to quality and customer satisfaction. Our innovative solutions and dedicated workforce enable us to deliver outstanding results for our clients.