Qualifications
To be successful in this role, you should possess:A strong background in technical support or customer serviceExcellent communication and interpersonal skillsExperience with telemaintenance systems and toolsProblem-solving abilities and a customer-centric mindsetAbility to work collaboratively in a team environment
About the job
Join our dynamic team at Rexel Group as a Telemaintenance Operations Manager in Strasbourg. In this pivotal role, you will oversee the management of our telemaintenance services, ensuring exceptional customer support and the smooth operation of our service processes.
Your responsibilities will include coordinating technical support, troubleshooting issues remotely, and implementing effective solutions to enhance customer satisfaction. We are looking for a proactive individual who thrives in a fast-paced environment and is committed to delivering top-notch service.
About Rexel Group
Rexel Group is a global leader in the distribution of electrical supplies and services, committed to providing innovative solutions to our customers. With a presence in over 25 countries, we are dedicated to sustainability and technological advancements in the electrical sector.