About the job
ABOUT US
At Indie Campers, we are redefining the campervan rental experience, making road trips accessible to everyone through our innovative digital platform. Our customer-centric approach ensures a seamless booking experience, offering high-quality road trips at competitive prices.
Having facilitated over one million nights of travel for more than 300,000 adventurers from 169 countries, we provide a diverse range of road trip options. These include short-term RV rentals, long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
With a robust technological foundation, we are constantly evolving. We seek talented individuals who are ready to embark on this adventure with us as we expand our team.
THE ROLE
We are in search of enthusiastic students or recent graduates eager to immerse themselves in the vibrant world of RV and campervan rentals at our Manchester Depot located in Stockport. As a Tourism & Operations Intern, you will represent our brand, warmly welcoming guests, facilitating their unforgettable journeys, and ensuring their experiences are as memorable as possible.
If you enjoy engaging with new people, embracing challenges, and thriving in a dynamic environment, this is the perfect opportunity for you!
WHAT YOU WILL WORK ON
Front-office activities:
- Customer Service and Sales: Manage check-ins and check-outs, register guests, process payments, explain campervan features, terms, and conditions, and upsell additional road trip enhancements.
Back-office activities:
- Operations Handling: Coordinate reservations with available campervans, verify and prepare campers, and gather road trip kits and extras.
- Quality Control: Ensure campervans are maintained in excellent condition, identifying and addressing maintenance or repair needs.
- Support Activities: Assist the team in managing existing stock, coordinating the fleet of campervans, and troubleshooting operational challenges.
WHO ARE WE LOOKING FOR?
- Passion for travel and tourism.
- Excellent communication and interpersonal skills.
- Proactive problem solver with a keen attention to detail.
- A team player who thrives in a fast-paced environment.
- Availability for a flexible schedule.
