Tourism & Operations Internship - Erasmus+ at Indie Campers | Madrid

Indie CampersMadrid, Spain

On-site Internship

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Experience Level

Entry Level

Qualifications

Passion for tourism and customer service. Strong interpersonal skills and a positive attitude. Ability to thrive in a fast-paced environment. Basic knowledge of campervans and RVs is a plus. Fluent in English; additional languages are an advantage.

About the job

ABOUT US

At Indie Campers, we are revolutionizing the campervan rental experience, making unforgettable road trips accessible to everyone. Our commitment to a digital-first, customer-centric approach has allowed us to craft a seamless booking process and offer high-quality road trips at competitive prices.

With over a million nights booked through our platform, we proudly serve more than 300,000 adventurers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles.

As we continue to innovate and expand, we invite passionate individuals to join our growing team and embark on this exciting journey with us.

THE ROLE

We are seeking enthusiastic students or recent graduates eager to immerse themselves in the dynamic world of RV and campervan rentals and gain practical tourism experience at our Madrid Depot.

As a Tourism & Operations Intern, you will embody our brand's hospitality by welcoming guests, assisting them in preparing for their adventures, and ensuring their journeys conclude as splendidly as they began. If you thrive in fast-paced environments and enjoy meeting new people, this opportunity is your next great adventure!

WHAT YOU WILL WORK ON

Front-office activities:

Customer service and sales: Manage guest check-ins and check-outs, handle registrations, process payments, explain campervan functionalities, and upsell additional road trip services.

Back-office activities:

Operations handling: Align reservations with available campervans, verify and prepare vehicles, and organize road trip kits.
Quality control: Ensure campervans are maintained in excellent condition, identifying and addressing maintenance needs as they arise.
Support activities: Assist the team in monitoring stock levels, coordinating the fleet, and troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

About Indie Campers

Indie Campers is dedicated to transforming the way travelers experience road trips through our innovative campervan rental services. With a focus on technology and customer satisfaction, we provide seamless booking and an extensive range of travel options to cater to every adventurer's needs.

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