Trade Desk Support Engineer

DV TradingChicagoNew

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesExperience in scripting and automationBackground in IT support or a related fieldAbility to work in a fast-paced trading environment

About the job

Join Our Team at DV Trading

Established two decades ago and based in Chicago, DV Trading is a prominent financial services firm with over 600 professionals across North America, Europe, and Asia. Since our emergence as an independent entity in 2016, we have rapidly evolved into a leading proprietary trading firm that leverages our capital, innovative trading strategies, and robust risk management practices to enhance liquidity in global financial markets and offer hedging solutions to commodity producers and consumers.

Our diverse group of affiliates includes broker-dealers, a cryptocurrency market maker, and an expanding investment advisory service.

Overview:

We are seeking a dedicated Trade Desk Support Engineer to join our IT department, responsible for providing L1 to L3 support for service requests and incidents. The role emphasizes exceptional customer service and production support, ensuring timely and professional resolution of inquiries.

Key Responsibilities:

Monitor and alert critical trading system environments
Proactively identify and resolve production issues
Develop tools to enhance efficiency, stability, and automation through scripting
Troubleshoot and resolve complex system issues
Manage production deployments of all infrastructure components

About DV Trading

DV Trading is a dynamic proprietary trading firm that operates at the forefront of financial markets. Our commitment to innovation and excellence in trading strategies positions us as a leader in the industry, dedicated to providing unparalleled service and liquidity to our clients.

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