Qualifications
To succeed in this role, candidates should possess excellent communication skills, a strong customer service orientation, and the ability to troubleshoot technical issues effectively. Prior experience in a voice process is preferred but not mandatory. A positive attitude and a willingness to learn are essential.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd, where we are seeking dedicated professionals for the role of TSA (Technical Support Associate) in our International Inbound Voice Process. As part of our team, you will be the first point of contact for our global customers, providing exceptional support and solutions with a focus on customer satisfaction.
Your responsibilities will include handling inbound calls, assisting customers with technical queries, and ensuring a seamless service experience.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider in the outsourcing industry, specializing in customer support and technical assistance. Based in Kolkata, we pride ourselves on our commitment to excellence and our innovative approach to service delivery.
