About the job
HyperHug is an international game studio known for shooter games. The main office is in Limassol, Cyprus, with team members collaborating from around the world. The studio is currently developing Oxide: Survival Island, a multiplayer survival shooter for mobile platforms.
Role overview
This Limassol-based role bridges the gap between player support and the development team. The position calls for someone comfortable with Unity and backend development, who enjoys untangling complex technical issues and working on live game projects.
Main responsibilities
- Investigate player-reported problems by reviewing Unity (C#) and backend code to identify root causes.
- Work with internal tools, SQL databases, and monitoring systems to track data flow and troubleshoot bugs.
- Independently resolve issues across the codebase, escalating larger architectural matters to the core development group.
- Assess and validate community bug reports from SDK, then prepare technical reports with clear reproduction steps.
- Maintain and enhance support automation and internal workflow processes.
Requirements
- Hands-on experience with Unity (C#) and strong knowledge of backend development, including APIs, databases, and cloud infrastructure.
- Ability to analyze logs and use technical tools to address data inconsistencies.
- Proactive troubleshooting skills with a focus on identifying root causes.
- English at B1 level or higher, and Russian at C1 level.
Benefits
- Competitive salary package.
- Relocation support to Cyprus, including visa and housing assistance.
- Monthly lunch allowance through Wolt.
- Comprehensive health coverage, including medical insurance and SportBenefit membership.
- Car rental options.
- Opportunity to learn Greek.
