About the job
About Us:
TymeX serves as the technological and operational hub of the esteemed TymeGroup. Our mission is to innovate, design, and develop cutting-edge software solutions for our business units located in South Africa, the Philippines, and across the APAC region, specifically in the dynamic fin-tech sector.
Currently, we hold banking licenses in South Africa, the Philippines, Indonesia, and are rapidly expanding into Vietnam. Our talented design team is recognized for creating the Award-Winning GoTyme Bank App and Kiosk.
The Role:
We are in search of a motivated and passionate UX Research Intern to join our vibrant team in Vietnam, with exciting opportunities for international travel. This role offers invaluable hands-on experience in conducting quantitative studies and executing research operations tasks.
Key Responsibilities:
- Contribute to both quantitative and qualitative UX research throughout the entire research lifecycle, from planning to synthesis.
- Assist in designing and implementing quantitative studies, including crafting questionnaires, establishing survey logic, programming surveys, and monitoring data quality.
- Support qualitative research efforts such as note-taking, transcription review, tagging, and aiding in the synthesis of interviews or usability tests.
- Help clean, structure, and analyze research data (both quantitative and qualitative), turning raw data into clear, actionable insights.
- Contribute to the development and maintenance of research repositories, ensuring insights, reports, and datasets are organized, searchable, and reusable.
- Utilize AI tools (e.g., Claude, transcription tools, text analysis) to enhance research workflows, including summarization, coding, and insight generation, while critically assessing output quality.
- Experiment with and refine internal research workflows by integrating AI where beneficial (e.g., expediting synthesis, survey analysis, or documentation).
- Observe and collaborate with seasoned researchers, participating in research planning, discussions, and critiques.
