About the job
About Our Team
Join our AI Success team, where we empower organizations to transform cutting-edge AI technology into real-world business benefits. We facilitate the large-scale adoption of OpenAI solutions, guiding clients from initial engagement through to significant, measurable organizational impact. Collaborating closely with Sales, Product, Solutions Architecture, and Security teams, we ensure a safe and responsible AI transformation journey. Our efforts define how clients derive and evaluate concrete results from OpenAI products, while creating a scalable blueprint for successful enterprise implementations and expansions.
About the Position
We are on the lookout for a Value Engineer who can clearly communicate and quantify the business advantages of OpenAI's technology across sectors including Enterprise, Education, and Government. In this pivotal role, you will assist both clients and internal teams in translating AI implementation into quantifiable financial and operational benefits.
As one of the founding members of the Value Engineering team, you will play a crucial role in establishing how OpenAI assesses and conveys the real-world impact of AI for its clients. You will collaborate closely with Sales, AI Success Engineers, Deployment Engineering, and Product teams to pinpoint high-value AI applications and develop financial and operational business cases. Your contributions will directly affect executive alignment, investment choices, contract renewals, and long-term growth strategies.
This is an exciting opportunity to help build the value engineering function from the ground up, designing repeatable frameworks, ROI models, value narratives, dashboards, and materials that enable internal teams and clients to understand and measure the impact of AI adoption.
Success in this role will be assessed on how effectively clients and internal teams can quantify AI value, the robustness of the business cases supporting adoption and expansion initiatives, and the scalability of value frameworks across our go-to-market organization.
This position is based in San Francisco or New York City, and we provide relocation benefits for new hires.
Key Responsibilities
Conduct business value assessments for our largest contracts, collaborating with clients to pinpoint critical business drivers and quantify the value of OpenAI’s offerings to bolster investment decisions.
Develop and uphold standardized ROI, TCO, and value modeling tools for both internal and customer applications.
Facilitate structured value discovery sessions to identify high-impact use cases and establish measurable outcomes.
