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Vice President of Go-to-Market Technology

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Key Responsibilities:Lead the global Go-to-Market Technology strategy for Trustpilot: Develop and implement a comprehensive 1-year plan and a 3-year strategy that aligns GTM technology with our overarching business objectives. Ensure that technology serves not merely as a support function but as a strategic driver of commercial success. Own the performance, stability, and scalability of our GTM systems: Be responsible for the safety, security, expenditure, and resilience of the platforms that empower hundreds of Trustpilot team members and support tens of thousands of businesses globally. Modernize and enhance our GTM architecture: Oversee the technical architecture within our GTM ecosystem—primarily Salesforce Sales, Service, and Marketing Clouds—ensuring alignment with our overall technology strategy. Address technical debt while building new capabilities that drive efficiency.

About the job

Join Trustpilot on an exciting journey as we aim to become the universal symbol of trust! As a profitable, high-growth FTSE-250 company, we operate the world’s largest independent consumer review platform. While we have made significant strides, there is still much innovative work ahead. Become a part of our mission to build trust!

At Trustpilot, we recognize that trust is crafted not only through exceptional products but also through intelligent, seamless systems that empower our teams to deliver outstanding experiences on a large scale. As we progress towards our vision, our Go-to-Market teams are vital in bridging the gap between businesses and consumers globally. The technology that supports these teams is more critical than ever.

We are seeking a Vice President of Go-to-Market Technology who possesses the strategic mindset to operate at scale and create systems that enable our Commercial, Customer, and Trust teams to excel. This role offers a unique chance to shape the core of our global GTM ecosystem, from Salesforce architecture to localization and automation, ensuring our technology drives productivity, efficiency, and tangible business results.

This role transcends mere system maintenance; it involves modernizing our GTM landscape, addressing technical debt, unlocking smarter workflows, and developing new capabilities to facilitate our upcoming growth phase. If you are passionate about converting business strategies into scalable tech solutions, leading high-performance teams, and transforming complexity into clarity, this position is designed for you.

Reporting directly to the Chief Technology Officer, you will be the strategic steward of all Go-to-Market Technology at Trustpilot. You will collaborate closely with the Chief Revenue Officer, Chief Trust Officer, and Chief Customer Officer, working across departments to ensure our GTM systems are resilient, innovative, and future-ready.

About Trustpilot

Trustpilot is a leading review platform that connects consumers and businesses through authentic feedback. Our mission is to foster trust in the marketplace by allowing consumers to make informed decisions based on real experiences. We are on a continuous journey to enhance our services and expand our global reach, ensuring that trust is at the center of every customer interaction.

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