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Vice President of Patient Services

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in leadership roles within patient services or related fields. Deep understanding of healthcare operations and patient engagement strategies. Exceptional communication and interpersonal skills. Ability to drive strategic initiatives and lead cross-functional teams. Commitment to innovation and excellence in patient care.

About the job

Join Our Mission

At Hippocratic AI, we are redefining healthcare through advanced generative AI technology. Our proprietary system facilitates safe and autonomous clinical conversations with patients, achieving an exceptional accuracy rate of over 99.9% through our Polaris constellation of large language models (LLMs).

We are experiencing rapid growth in the pharma and medtech sectors, developing a new class of agentic AI that enhances patient care and supports healthcare stakeholders throughout the life sciences value chain, including patient services, clinical trials, access, adherence, and healthcare professional workflows. We proudly partner with five of the top 20 global pharmaceutical companies and are in a hyper-growth phase within our Life Sciences vertical.

Why You Should Join Us

Transform Healthcare with Safety-First AI. We are pioneering the world’s first healthcare-specific, safety-oriented LLM , a groundbreaking platform aimed at revolutionizing patient outcomes on a global scale.

Collaborate with Visionaries. Our leadership team includes co-founder Munjal Shah and an esteemed group of physicians, hospital executives, AI innovators, and researchers from renowned institutions such as Johns Hopkins, Stanford, Google, and NVIDIA.

Supported by Elite Investors. Following our recent $126M Series C funding round, which values our company at $3.5B, we have raised a total of $404M, with contributions from Avenir Growth, CapitalG, and several other notable investors.

Work with the Best in the Field. Join a team of experts dedicated to advancing healthcare, enhancing scientific research, and creating transformative technologies that ensure our platform is reliable and impactful.

Location Requirement: To foster collaboration and a strong team culture, this position is expected to be based in our Palo Alto office five days a week, unless otherwise specified.

We are seeking a Vice President of Patient Services to be the foremost authority on patient services operations at Hippocratic AI. This leader will spearhead the design, development, and commercialization of AI-driven patient service solutions. The ideal candidate will possess extensive, hands-on experience in patient services programs, including hub services, specialty pharmacy, access, affordability, adherence, and nursing support, translating that expertise into innovative solutions.

About Hippocratic AI

Hippocratic AI is a pioneering generative AI company focused on transforming healthcare. Our unique platform enables safe and effective communication with patients, driving significant improvements in their outcomes. With a strong foothold in the life sciences sector, we are partnered with major pharmaceutical companies and consistently strive for excellence and safety in healthcare delivery.

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