Voice Process Call Blocker at Adeeba | Kolkata

On-site Full-time

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Qualifications

Excellent verbal communication skills. Ability to handle customer inquiries and provide solutions. Experience in a similar role is preferred but not mandatory. Strong multitasking abilities and attention to detail. Willingness to work in shifts.

About the job

Join Adeeba E Services Pvt Ltd as a Voice Process Call Blocker, where you will play a pivotal role in enhancing customer interactions through effective communication. This position requires a proactive and skilled individual who can manage calls efficiently and resolve client queries promptly. Your contribution will not only help in maintaining the company's reputation but also in achieving our customer satisfaction goals.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading service provider in the BPO sector, known for its commitment to delivering high-quality customer support and innovative solutions. We pride ourselves on our dynamic work environment and our dedication to employee growth and development.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Call Blocker Process Associate. In this role, you will play a crucial part in enhancing our operational efficiency by managing and optimizing call blocking processes. Your analytical skills will be instrumental in identifying patterns and implementing solutions to improve our service delivery.We are looking for individuals who have a passion for problem-solving and a keen attention to detail. You will be responsible for monitoring call activity, analyzing data trends, and providing feedback to enhance our strategies.

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