Waiter/Waitress at Dean Street Townhouse | Central London

Soho House69-71 Dean St, London W1D 3SE

On-site Full-time

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Experience Level

Experience

Qualifications

No formal qualifications required, but previous experience in a hospitality role is advantageous. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment while maintaining professionalism.

About the job

Role overview

Dean Street Townhouse, part of Soho House, seeks a Waiter/Waitress to join the team in Central London. This position focuses on delivering attentive, personalized service to members and guests. Working closely with both front-of-house and kitchen teams, the role helps create a seamless and memorable dining experience that reflects the club’s standards for professionalism and discretion.

Key tasks include greeting guests, taking accurate orders, making menu recommendations, and processing payments efficiently. Each interaction aims to contribute to an enjoyable visit for every member and guest.

Main duties

Welcome members as they arrive, present menus, and engage promptly.
Take food and drink orders accurately, noting allergies or dietary needs.
Coordinate with kitchen and bar staff to ensure timely, correct delivery of orders.
Offer informed recommendations on menu items and pairings.
Maintain attentive table service, including topping up water, wine, and other drinks.
Help keep the dining area clean and uphold the club’s high standards.

Benefits

Weekly pay
Complimentary team meal during shifts
Soho Friends Membership
50% discount on food and drink, available every day
Staff room rates
Health Cash Plan (option to add up to 2 dependents)
Dental Plan (option to add up to 2 dependents)
Birthday day off after one year of service
Up to 50% discount on Cowshed and Soho Home products
Two paid charity days per year, in partnership with Soho Impact
Access to free counseling sessions
Food and drink training, events, and growth opportunities through Cookhouse & House Tonic programs
Ongoing training for personal and professional development
Monthly team events such as fitness sessions, cinema screenings, and art classes

Development and culture

Soho House provides competitive pay and a global benefits package. Training supports both technical and leadership growth, whether starting out in hospitality or building a long-term career.

Location

69-71 Dean St, London W1D 3SE

About Soho House

Soho House is a collection of private members' clubs, hotels, and restaurants that cater to a creative community. With locations across the globe, we pride ourselves on creating a unique and welcoming atmosphere for our members, fostering connections and offering exceptional service.

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