Walk-In Interview for Technical Support/Sales - Salt Lake Sec V

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Candidate Profile:- Minimum 6 months experience in outbound tech processes.- Proven ability to close sales and handle customer payments.- Strong confidence in discussing service plans.- Excellent fluency in English.- Willingness to work night shifts.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as we seek experienced candidates for our Inbound Technical Support Process for US shifts. This role involves handling inbound calls from customers regarding technical issues with printers, routers, emails, and more. You will analyze these issues effectively and provide suitable service plans and software solutions to our clients.

Key Responsibilities:
- Respond to inbound technical support inquiries.
- Diagnose and resolve customer issues related to technology.
- Pitch and sell relevant service plans to customers.
- Process payments efficiently during calls.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses worldwide. Our cutting-edge Digital Service Cloud software technology platform enables us to deliver exceptional support to millions of customers on demand.

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