About the job
Join SwiftX Inc. as a Warehouse Operations Specialist and play a crucial role in optimizing our logistics and operational efficiency. In this dynamic position, you will be responsible for supervising daily warehouse operations, ensuring adherence to company standards, and leading initiatives for continuous improvement.
Key Responsibilities:
- Supervise and assist in the operations of Delivery Service Providers (DSPs), ensuring compliance with company policies.
- Develop and enforce quality assurance measures to maintain high service standards.
- Monitor performance metrics and implement strategies for continuous operational enhancement.
- Coordinate logistics between warehouses to ensure efficient operations.
- Manage budget allocations and team Key Performance Indicators (KPIs).
- Facilitate daily control meetings and performance evaluations.
- Recruit and onboard qualified DSPs while providing comprehensive training programs to elevate service quality.
- Oversee fleet operations, task assignments, and cost management.
- Handle both in-house and outsourced vehicle resources effectively.
- Continuously refine collection models and operational processes.
- Collaborate with internal teams and external partners to streamline operations.
- Manage daily operations and respond to emergencies as necessary.
