About the job
Join Sopra Steria Polska as a Windows Engineer specializing in End-User Computing. You will be part of a dedicated team committed to supporting and developing a platform that ensures secure, compliant, stable, and user-friendly device environments. We welcome applicants located in the Silesian area, who are willing to commute to our Katowice office.
Key Responsibilities:
- Multi-platform Device Management: Oversee the full lifecycle of devices across Windows, macOS, iOS, and Android using Intune, SCCM, and Jamf, including virtual desktop endpoint support (AVD/VDI).
- Application Lifecycle Management: Manage the complete application lifecycle, including packaging, deployment, updates, and retirement.
- Device Security and Compliance: Ensure the proper implementation of policies, access controls, and core protections across all platforms.
- Print Management: Handle enterprise print environments, including drivers, queues, and integration challenges.
- Advanced Support: Provide 2nd and 3rd line troubleshooting, perform diagnostics and root cause analysis, and empower support teams with knowledge and documentation.
- Continuous Improvement: Identify and implement improvement opportunities, streamline workflows, and promote automation and standardization.
