Qualifications
Candidates should possess intermediate knowledge of Windows operating systems and networking technologies. Strong communication skills and a commitment to customer service are essential. We are looking for individuals who are dependable, willing to go the extra mile to assist users, and who have a desire to continually develop their technical skills. Experience in troubleshooting desktops, laptops, virtual machines, and peripherals is highly desirable.
About the job
Join Interactive Brokers as a Windows Platform Engineer - Support, where you will be the first line of defense against IT-related issues on the Microsoft Windows platform. Your role will involve providing technical assistance to business and development end-users through various channels, including phone, email, and a centralized ticketing system. This position demands a strong technical foundation in Windows and networking technologies, coupled with excellent communication skills. You will need to demonstrate patience with less tech-savvy users and thrive in a fast-paced environment where urgency and dependability are key. You will also enjoy a hybrid working model in an iconic London location with daily lunch offerings from a selection of vendors.
About Interactive Brokers Group, Inc.
At Interactive Brokers Group, Inc. (Nasdaq: IBKR), we are a leader in global financial services, headquartered in Greenwich, CT, USA, with a presence in over 15 countries. With more than four decades of experience, we are renowned for our innovative technology and dedication to client satisfaction. Our affiliates offer unparalleled electronic brokerage services across stocks, options, futures, currencies, bonds, and funds, catering to individual investors and institutions worldwide. Recognized as the #1 online broker by Barron’s for six consecutive years, we invite you to join our diverse, multinational team and contribute to simplifying financial opportunities through cutting-edge technology.
